Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Ajay Bavaskar

Pune

Summary

Production/Application Support Specialist and .NET Support Engineer with over 5.6 years of experience in maintaining, troubleshooting, and enhancing enterprise-level applications across various domains. Proven ability to ensure high availability and reliability of mission-critical applications through efficient incident management, root cause analysis, and performance optimization.

  • Strong background in Production and Application Support, with 24/7 support experience ensuring minimal downtime and high-quality service delivery.
  • Proficient in .NET technologies including C#, ASP.NET, Web API, ADO.NET, LINQ, and Bootstrap for web-based applications.
  • Skilled in SQL Server – writing and optimizing complex queries, stored procedures, views, and indexes for data analysis and reporting.
  • Hands-on experience with batch job monitoring,Splunk, log analysis, debugging, and collaboration with development teams for quick issue resolution.
  • Tools expertise: ServiceNow, JIRA, and Agile methodology.
  • Strong problem-solving skills focused on improving system stability, enhancing user experience, and proactively identifying issues before they escalate.

Overview

8
8
years of professional experience

Work History

Senior Software Engineer

Tech Mahindra
Pune
02.2025 - Current
  • We market electricity to wholesale customers and invest in critical infrastructure for power delivery.
  • Developed, maintained, and executed project proposals for energy infrastructure solutions.
  • Generated and managed contract proposals and coordinated email communication with dealers.
  • Enhanced and developed UI components using MVC architecture.
  • Enhancement development work.
  • UI development in MVC
  • Provide support and documentation
  • Unit & Functional Testing

.Net Support Analyst

Wipro Limited
Pune
11.2022 - 09.2024
  • Provided production support for a Retail Management System (RMS), a web-based application used by a global retail company to manage inventory, orders, and customer data.
  • Monitored, maintained, and supported the .NET-based application in a live production environment.
  • Proficient in troubleshooting, system and Batch monitoring, and ensuring high availability of critical applications.
  • Diagnosed and resolved L2/L3 support incidents related to application crashes, performance bottlenecks, and database deadlocks.
  • Design database and fixing code
  • L2/L3 support incidents
  • Provide support and documentation
  • Unit & Functional Testing

Technology Analyst

Infosys Limited
Pune
06.2017 - 10.2022
  • Provided 24/7 production support for critical applications, ensuring minimal downtime and prompt resolution of issues.
  • Troubleshoot and resolve complex application incidents by analyzing logs, debugging scripts, and collaborating with developers.
  • Monitoring Simplicity tool Batch jobs.
  • Creating and assigning Remedy Ticket in case of job failure.
  • Intimating On call/Email support with development/upstream team in case of any job fails like job late run/job failure, long run.
  • Maintaining batch job daily logs

Education

B.E - Computer Science

GIT College
Ahmedabad, Gujarat
10-2013

H.S.C -Science - 12th

G.S.E.B
Ahmedabad, Gujarat
04-2009

Skills

  • Application/Production Support
  • Unit testing
  • SQL
  • Dotnet Support
  • Batch Monitoring jobs/Support
  • Incident Management
  • Service Now
  • IIS , API
  • Autosys
  • DevOps
  • JIRA
  • ITIL, ITSM
  • mvc
  • Net Core
  • Aspnet
  • C#
  • LINQ
  • Web API
  • Web service ,WCF
  • Ajax , Bootstrap
  • JavaScript ,HTML , CSS
  • Azure CICD
  • Visual Studio
  • Azure DevOps
  • Git & GitHub
  • Net Framework
  • Entity Framework
  • C , C
  • SQL Server , Oracle , MySQL
  • Crystal Report
  • SSRS

Languages

English, Hindi, Marathi, Gujarati

Hobbies and Interests

Listing to music, Reading Novels, Travelling, Photography

Timeline

Senior Software Engineer

Tech Mahindra
02.2025 - Current

.Net Support Analyst

Wipro Limited
11.2022 - 09.2024

Technology Analyst

Infosys Limited
06.2017 - 10.2022

B.E - Computer Science

GIT College

H.S.C -Science - 12th

G.S.E.B

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Ajay Bavaskar