Love All kind of Sports : National Player in Hockey and Loved to Play Cricket and Football
Ajay Sharma
Professional Banking And Finance
Sikar,RJ
Summary
Productive Cluster Manager with over 2 years of experience. Lengthy financial track record with expertise in sales and budgeting. Implements quality recruiting and training practices by creating inviting work environments and supportive teams.
Cluster Manager with strong team-building and Goal Oriented skills. Creative problem solver emphasizes teamwork and steady improvement. Over 10 years of experience working with finances and operating within set budgets.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Innovative and goal-oriented Management professional committed to Customer and Staff delight . Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Planning and per resource Productivity
Customer-focused professional with successful 10-year career in Banking sector. Dynamic successful applying Never Give Up and trust in busy business environment.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Cluster Manager
IDFC FIRST Bank
Sikar, Rajasthan
05.2021 - Current
- Provided weekly income and quarterly cluster reports to company headquarters.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
- Prepared budgets for Number facilities within cluster.
- Trained facility managers on company policy and procedure for similar performance throughout cluster.
- Implemented trending initiatives to help drive sales across cluster.
- Analyzed sales data to manage cluster performance and make informed financial decisions.
- Managed cluster expenditure by adhering to set budget.
- Recruited and developed employees for Type department.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used Type strategies to promote exceptional customer service and create positive environment for employees and clients.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed senior-level personnel working in marketing and sales capacities.
Branch Manager
IDFC FIRST Bank
Sikar, Rajasthan
01.2019 - 04.2021
- Consulted customers to boost product sales and services.
- Boosted sales and customer loyalty through incentive programs.
- Launched new training program to boost employee skills and staff retention rate.
- Gathered and reviewed customer feedback to improve operations.
- Examined customer loan applications for loan approvals and denials.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Identified partnership opportunities and established favorable business connections.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Complied with regulatory guidelines and requirements.
Branch Manager
Yes Bank
Jaipur, Rajasthan
11.2013 - 01.2019
- Boosted sales and customer loyalty through incentive programs.
- Consulted customers to boost product sales and services.
- Resolved various issues impacting sales management and business operations.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Complied with regulatory guidelines and requirements.
- Submitted loan applications to underwriter for verification and recommendation.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Value Banker
ICICI Bank
Pilani, Rajasthan
01.2012 - 11.2013
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Improved operations through consistent hard work and dedication.
- Collaborated with team members to achieve target results.
- Worked flexible hours across night, weekend and holiday shifts.
- Drove operational improvements which resulted in savings and improved profit margins.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed and maintained courteous and effective working relationships.
Education
Master Of Business Administration - Banking And Financial Support Services
Jaipur National University
Jaipur 07.2019 - 08.2021
Bachelor Of Computer Applications - Computer And Information Sciences
University Of Rajasthan
Jaipur 04.2007 - 08.2010
Skills
Staff Management
undefinedCertification
IRDA Certified
Interests
A Travel Lover …Always ready to visit exotic places
A good reader my Day is not over until and unless I read newspaper
A fan of Hindi music
Timeline
Cluster Manager
IDFC FIRST Bank
05.2021 - Current
IRDA Certified
04-2020
Master Of Business Administration - Banking And Financial Support Services
Jaipur National University
07.2019 - 08.2021
AMFI Certified
07-2019
Branch Manager
IDFC FIRST Bank
01.2019 - 04.2021
Branch Manager
Yes Bank
11.2013 - 01.2019
Value Banker
ICICI Bank
01.2012 - 11.2013
NISM and NSDL
12-2011
Bachelor Of Computer Applications - Computer And Information Sciences
University Of Rajasthan
04.2007 - 08.2010
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