AJAY KUMAR YADAV
Faridabad
Summary
Experienced software engineering professional with a demonstrated history of successfully developing robust and scalable applications. Skilled in utilizing various programming languages, debugging, and system architecture to consistently deliver impactful results. Emphasizes team collaboration, adaptability, and meeting project goals to ensure successful outcomes. Recognized for reliability and the ability to navigate evolving requirements, ensuring smooth project execution.
Overview
2
2
years of professional experience
Work History
Software Development Engineer
Piramal Finance
07.2023 - Current
- Engineered & deployed a custom CRM for Telesales, successfully replacing Salesforce CRM, leading to cost savings of ₹50L per month by eliminating third-party licensing fees.
- Designed a highly modular and scalable CRM architecture, enabling seamless onboarding of new features and third-party integrations with minimal development effort.
- Integrated a new dialer via API, decoupling lead data from customer care agents and eliminating the dependency on a single call center, improving lead transfer rates from 88.1% to 99.2%.
- Built a Kafka-driven automation pipeline to capture and forward landing page drop-off leads in real time, removing manual intervention, and boosting lead conversion rates from 2.9% to 3.9% within three weeks.
- Developed an orchestrator service for managing onboarding promotions, providing customers with ROI reduction coupons and enabling Shakti FE & Vaani FE to dynamically fetch personalized loan details (EMI, savings, etc.).
- Designed & optimized real-time lead distribution logic, ensuring high-priority leads are assigned to agents based on past engagement, improving lead-to-conversion efficiency.
- Enhanced system resilience & scalability by implementing Kafka for event-driven architecture, reducing downtime and enabling high-throughput processing of customer interactions.
- Technologies used: Java, Spring Boot, MongoDB, Snowflake, Apache Kafka.
Full Stack Developer Internship, PPO
Sciforn Solutions Pvt. Ltd.
05.2022 - 07.2022
- Developed a loan onboarding feature for Athena, an end-to-end loan management system, streamlining customer acquisition and processing.
- Implemented Role-Based Access Control (RBAC) to enhance system security, ensuring granular access control based on user roles and permissions.
- Automated cashflow generation using C#, significantly reducing processing time and improving efficiency in loan disbursement and repayment tracking.
- Built a multi-country business days calculator using SQL & C#, enabling accurate disbursement and repayment scheduling across different time zones and banking holidays.
- Technologies used: C#, Blazor, SQL, Git, Bootstrap, MS Excel.
Education
B.Tech - Chemical Engg.
IIT BHU
05.2023
Class XII - undefined
Rawal Convent School
04.2018
Class X - undefined
Sr. ShreeRam Model High School
04.2016
Skills
- Programming Languages: Java,C
- Technologies: Spring Boot, Spring
- Databases: MongoDB, SQL
- Messaging & Streaming: Apache Kafka
Accomplishments
- Bravo Award, Piramal Finance – Recognized for integrating a new dialer and implementing a Kafka-driven solution to capture landing page drop-off leads, significantly improving lead nurturing and conversion rates in Telesales.
- CodeChef Global Rank 537 – Achieved Rank 537 in June Cook-Off 2022 (Division 2), competing among top programmers globally.
Por
- Event Executive, Share A Skill '22 – Led an initiative to reach out to government school students during the pandemic, facilitating knowledge-sharing and skill development.
- Public Relations Coordinator, Spardha '19 (IIT BHU’s Annual Sports Festival) – Managed public relations, sponsorships, and outreach for one of India's largest collegiate sports festivals.
- Student Guide, Wellness Team, Student Counselling Services (SCS) – Mentored students, promoting mental well-being and academic balance within the IIT (BHU) community.
Timeline
Software Development Engineer
Piramal Finance
07.2023 - Current
Full Stack Developer Internship, PPO
Sciforn Solutions Pvt. Ltd.
05.2022 - 07.2022
Class XII - undefined
Rawal Convent School
Class X - undefined
Sr. ShreeRam Model High School
B.Tech - Chemical Engg.
IIT BHU
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