AKANKSHA SHARMA
New Delhi
Summary
Experienced professional in client relationship management, delivering precise financial information and exceptional service. Proven ability to solve complex problems and efficiently meet client needs, resulting in long-term partnerships and enhanced client satisfaction. Detail-oriented in financial reporting and communications, with strong skills in time management, conflict resolution, and public speaking. Committed to driving growth and improving operational efficiency through disciplined management and proactive strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Management Trainee
Genpact
10.2023 - Current
Ensured timely processing of invoices for UKI region.
- Processing the invoices with 100% accuracy for UKI region.
- Resolved queries about rejected invoices and coordinated necessary amendments.
- Working on invoices which need internal correction.
- Preparing the MOM for the team.
- Resolving queries like wrong posting, reversal, rejections & manual adjustments.
- Preparing the SOPs.
- Maintaining 100% accuracy of invoice processing and monthly reports.
- Publishing Daily dashboard of Allocated Data.
- Supporting team members against their queries and doubts.
Payment Reconciliation
- Reconcile daily/monthly supplier accounts.
- Investigating aged items and outstanding reconciliation items, reducing aged reconciling items.
- Preparing weekly payment for the suppliers of Germany and Austria region.
- Coordinated with internal teams and external stakeholders to resolve payment exception and outstanding reconciliation items.
- Improved reconciliation turnaround time by streamlining payment matchings.
- Investigated and resolved discrepancies related to short payments,duplicate payments and payment variances.
Senior Associate
R1 RCM GLOBAL PRIVATE LIMITED
10.2018 - 10.2023
- Post invoices/Claims to appropriate general ledger accounts.
- Auditing of processed invoices/Claims to ensure correct input of data before running payment.
- Preparation of G/L reconciliation.
- Resolve the open item.
- Perform 2 way and 3 way match, reviewing PO & Non PO invoices, credit notes for payments.
- Process Emergency payment request from business & route invoices for appropriate approvals.
- Handling queries related to rejected invoices with business and follow up amendments.
- Quality check of critical, high value invoices & block duplicate invoices before daily payment run.
- Working on invoices needs internal correction.
- Liaise & troubleshoot issues concerning vendor invoices, price discrepancies, payment status, process vendor requests and assist in researching vendor related issues via mails.
- Validate documents rejected by team, conducting internal audits and quality check of post & parked invoices in order to provide 100% quality & error free processing.
- Resolving pending case or payment.
- Helpdesk (E-mail and calls) 100% quality & error free processing.
Education
PG Diploma - Finance
SCDL
01-2018
Bachelorette in Management -
IP University, NDIM College
Delhi01-2016
High School -
NGFS Saket
01-2012
Skills
- Client management
- Data analysis
- Oracle Fusion
- SAP Concur
- EBIS platform
- Microsoft Office Suite
- Office automation
- SAP Concur
Certification
British Council Course Certification in English Language.
Accomplishments
- Certificate of excellence from the client's end.
- Core Value Champion Award in R1RCM for commitment to work.
- Spot Award in R1RCM for successful transition of reconciliation with a minimum of open items.
- Managing Fundoo Fridays for the whole finance team.
- Conducting the overall Finance Events.
Languages
English
Proficient (C2)
C2
Affiliations
- Dancing
- Doing Workout
Timeline
Management Trainee
Genpact
10.2023 - Current
Senior Associate
R1 RCM GLOBAL PRIVATE LIMITED
10.2018 - 10.2023
PG Diploma - Finance
SCDL
Bachelorette in Management -
IP University, NDIM College
High School -
NGFS Saket