Akash Ray
Kolkata
Summary
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Overview
15
15
years of professional experience
Work History
Retail Sales Officer
MIA BY TANISHQ
Kolkata
07.2022 - Current
- REGULAR SALE TARGET
- SELLING
- ALL SYSTEM RELATED WORK
- BILLING
- POSS
- Resolved customer complaints in a professional manner.
- Supported other team members during peak business hours when needed.
- Maintained accurate records of all transactions for inventory purposes.
- Tracked sales performance against targets set by management.
- Performed daily store opening and closing procedures.
- Operated the cash register, handled returns, and processed payments.
- Managed daily operations including opening and closing duties, cash handling.
- Developed relationships with repeat customers by providing excellent customer service.
- Followed up with customers after purchase to ensure satisfaction with product and service.
- Attended team meetings to discuss sales goals, strategies, and progress.
- Monitored team sales targets and addressed deficiencies.
- Increased store sales by cross-selling complementary items.
- Built talented and successful team that increased department sales.
Sales Executive
Jewel India Jewellers
01.2020 - 05.2022
Retail Sales Officer
India Jewellers Limited
01.2010 - 01.2018
- Managing company stock on daily basis and report to senior
- Co-ordinate with all staffs
- Maintain good relationship with customer even in tough situation
- Generating detailed daily, monthly, quarterly and yearly reports on business, staff and profit
- Strongly notice & good listener & observation power
Education
B.sc. - Jewelry designing
Punjab Technical University
01.2010
Higher secondary -
Nabadwip Bakultala High School
01.2006
Skills
- Team management
- Gemstone knowledge
- Diamond grading knowledge
- Multi-tasking abilities
- Organizing and managing tasks
- Handling administration and paperwork
- Assigning duties
- Scheduling shifts
- Recruiting
- Training
- Supervising staff
- Marketing skills
- Inventory management
- Cash handling
- Billing procedures
- Sales reporting
- Team collaboration
- Product knowledge
- Store operations
- Customer engagement
- Customer satisfaction management
- Sales strategy development
- Salesforce software
- Adaptability and flexibility
- Operations management
- Excellent communication
- Verbal and written communication
Languages
- English, Excellent reading, writing and speaking
- Bengali, Excellent reading, writing and speaking
- Hindi, Excellent reading and speaking
Hobbies and Interests
- Story book
- Newspaper
- Bike Riding
- Watching YouTube videos
- Gadgets freak
- Learn to new things
Roles And Responsibilities
- Managing company stock on daily basis and report to senior.
- Co-ordinate with all staffs.
- Maintain good relationship with customer even in tough situation.
- Generating detailed daily, monthly, quarterly and yearly reports on business, staff and profit.
- Strongly notice & good listener & observation power.
Personal Information
- Passport Number: J8737365
- Date of Birth: 01/02/89
- Nationality: India
Languages
Bengali
First Language
English
Upper Intermediate
B2
Timeline
Retail Sales Officer
MIA BY TANISHQ
07.2022 - Current
Sales Executive
Jewel India Jewellers
01.2020 - 05.2022
Retail Sales Officer
India Jewellers Limited
01.2010 - 01.2018
B.sc. - Jewelry designing
Punjab Technical University
Higher secondary -
Nabadwip Bakultala High School