Akhil PS

Sales Training & Team Management

• Delivered sales training and onboarding programs for new employees, ensuring effective understanding of sales processes and business practices.
• Monitored and audited sales calls to evaluate performance, identify improvement areas, and provide constructive feedback and coaching.
• Tracked and managed team performance against sales targets, KPIs, and productivity metrics.
• Provided ongoing coaching and performance guidance to improve individual and team sales effectiveness.

Student Counselling & Career Guidance

• Counselled students and working professionals on career opportunities and suitable learning paths in Data Analytics, Business Analytics, Data Science, Artificial Intelligence, and Digital Marketing.
• Assessed students’ career goals, professional backgrounds, and learning requirements to recommend relevant courses and programs.
• Guided prospective students throughout the enrolment process, addressing queries and providing accurate information about course offerings.

Sales & Revenue Generation

• Consistently achieved 100% of assigned revenue and sales targets through effective course sales and consultative selling.
• Generated and converted leads through cold calling, lead follow-ups, and customer engagement to drive course enrolments.
• Developed and implemented sales strategies to improve lead conversion, customer engagement, and retention.
• Managed the complete sales cycle, from initial lead contact and counselling to follow-up and final enrolment.

Target Achievement & Team Management

• Consistently met and exceeded weekly and monthly sales targets and performance KPIs.
• Collaborated with marketing teams to align promotional campaigns with sales objectives and maximize lead generation.
• Trained and supported new team members on sales processes, sales tools, and CRM systems.
• Monitored team performance, audited sales calls, and provided constructive feedback to improve sales effectiveness.
• Managed customer enquiries and provided timely, solution-oriented responses to improve customer satisfaction.
• Analysed sales and performance data to identify process improvement opportunities and revenue growth areas.
• Maintained accurate records and completed day-to-day sales and operational activities efficiently and within deadlines.

Cold Calling & Revenue Generation

• Cold Calling & Revenue Generation – Generated leads through cold calling and converted prospects into customers to drive sales growth and revenue generation.
• Career Counselling & Guidance – Provided personalized career counselling to working professionals, understanding their career goals and recommending suitable programs to support career advancement and skill development.
• Sales Target Achievement – Consistently achieved weekly and monthly sales targets and KPIs through effective lead management, follow-ups, and consultative selling.

Parent Counselling & Awareness

• Counselled parents and explained the benefits of online education, digital learning, and technology-enabled learning solutions.
• Educated parents on how digital learning platforms can support their children’s academic performance, skill development, and overall learning outcomes.
• Addressed parent concerns and provided personalized guidance based on students’ educational requirements.

Course Promotion & Sales

• Promoted and sold K-12, JEE, and NEET educational programs to prospective parents and students.
• Explained course features, benefits, curriculum, and learning methodologies to prospective customers to drive enrolments and sales conversions.
• Handled customer queries and objections effectively through consultative selling and structured follow-ups.

Sales Target Achievement

• Consistently achieved weekly and monthly sales targets and KPIs through effective counselling, lead management, follow-ups, and customer engagement.