Open To Work
Akshara Aggarwal
Summary
A motivated and confident BBA undergraduate with a strong foundation in Customer Relations, Social Media Marketing, and Team Leadership. Proven track record in resolving complex customer issues and maintaining high satisfaction levels during a 6-month tenure in professional customer care. Highly skilled in diplomacy and communication, developed through leading large-scale MUN conferences and managing teams of 50+. Eager to bring a "customer-first" mindset and strategic marketing skills to a dynamic new role.
Overview
2027
2027
years of post-secondary education
Work History
Customer Care Executive
MSafe Equipments Ltd.
09.2025 - 02.2026
- Conflict Resolution: Managed high volumes of customer inquiries, providing timely and effective solutions to complex product and service issues.
- Communication: Acted as the primary point of contact between the company and its clients, ensuring a professional and empathetic brand voice.
- Problem Solving: Streamlined the issue-reporting process by accurately documenting customer feedback and coordinating with internal teams for resolution.
- Retention: Built and maintained positive client relationships, contributing to overall customer loyalty and brand trust.
Founder & Secretary-General
MUN Organization
- Recruited and led a high-performing team of 50+ members across logistics, marketing, and delegate relations.
- Designed digital outreach strategies that successfully attracted national participants.
- Delegate / Chair / Executive at 100+ National & International MUN Conferences.
- Recognized for excellence in public speaking, negotiation, and building consensus in high-pressure environments.
- Founded and managed a Model United Nations organization from the ground up.
Education
BACHELOR OF BUSINESS ADMINISTRATION (BBA) -
BHARATIYA VIDYAPEETH UNIVERSITY
DelhiSENIOR SECONDARY EDUCATION - CLASS XII
CARMEL CONVENT SCHOOL
DELHISECONDARY EDUCATION - CLASS X
CARMEL CONVENT SCHOOL
DELHISkills
- Customer Interaction
- Team Leadership
- Communication & Public Speaking
- Collaborative Teamwork
- Digital Marketing Basics
- Event Planning & Organization
Languages
Hindi
First Language
English
Proficient
C2
Work Preference
Job Search Status
Open to workSalary Range
₹45000/yr - ₹200000/yrTimeline
Customer Care Executive
MSafe Equipments Ltd.
09.2025 - 02.2026
Founder & Secretary-General
MUN Organization
BACHELOR OF BUSINESS ADMINISTRATION (BBA) -
BHARATIYA VIDYAPEETH UNIVERSITY
SENIOR SECONDARY EDUCATION - CLASS XII
CARMEL CONVENT SCHOOL
SECONDARY EDUCATION - CLASS X
CARMEL CONVENT SCHOOL