Vijaya Salve
Vishal
Dhule
Summary
Dynamic Customer Care Executive with a proven track record at Alphana Suneja, enhancing customer satisfaction through effective complaint handling and proactive issue resolution. Skilled in call center operations and data entry, I excel in managing high call volumes while maintaining quality assurance and delivering exceptional customer support.
Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.
Overview
1
1
year of professional experience
3
3
Language
2
2
years of post-secondary education
Work History
Customer Care Executive
Alphana Suneja
01.2022 - 07.2023
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Reduced customer complaints with proactive issue identification and resolution strategies.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Took ownership of customers issues to follow problems through to resolution.
Education
12 - Science
Jay Hind High School in Dhule
Jay Hind 04.2009 - 05.2011
Skills
Customer interaction skills
reading, listening to music, dancing
listening power is very helpful to every working field because when we listen properly then we do action properly
Timeline
Customer Care Executive
Alphana Suneja
01.2022 - 07.2023
12 - Science
Jay Hind High School in Dhule
04.2009 - 05.2011
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