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Hi, I’m
Akshat Saini
Process Associate
Bhopal,MP
Summary
Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Committed to resolving problems and maintaining accurate metrics and reports.
Overview
2
years of professional experience
3
years of post-secondary education
2
Languages
Work History
Tata Consultancy servicesBhopal, Madhya Pradesh
Process Associate
04.2021 - Current
Job overview
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Evaluated Team and Individual performance by analyzing and interpreting data and metrics
- Mentored new joiners and fellow team-mates for better productivity and accuracy standards.
- Cross- Trained in multiple processes.
BYJU'SBhopal, Madhya Pradesh
Business Development Associate
09.2020 - 11.2021
Job overview
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Improved bottom-line profitability by growing customer base and capitalizing on upsell opportunities.
- Sought out and engaged with customers to drive sales and service using suggestive selling.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Negotiated contracts and closed sales with new and existing clients.
Education
Barkatullah UniversityBhopal, Madhya Pradesh
Bachelor of Commerce from Computer Applications
08.2017 - 08.2020
Skills
MS Office
undefinedAccomplishments
- Certified in AZURE Essentials.
- Certificate in logistics Management - Advanced.
- Digital marketing Certification by Google Unlocked.
- Certified in Agile - way of working.
- Completed Supply Chain Management Certification Course by National Association of State Boards of Accountancy.
Interests
Space Explorations
Cricket
Timeline
Process Associate
Tata Consultancy services
04.2021 - Current
Business Development Associate
BYJU'S
09.2020 - 11.2021
Barkatullah University
Bachelor of Commerce from Computer Applications
08.2017 - 08.2020
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