AMAN SHEORAN

• Fostering seamless collaboration with Branches, propelling the growth of new business within branches through consistent interactions, product and SOPs training sessions and engaging Branch Contests.
• Driving Sales Managers and Sales staff for New Client acquisitions and enhancement of value from existing customers.
• Cultivating robust client relationships, fostering innovation, and delivering extraordinary results.
• Recruitment and Training of staff.
• Guiding a proficient team of professionals to realize organizational objectives and catalyze positive transformation in the consumer banking sector.

• Achieved the Branch Budgets in terms of accounts ,Values and Revenues, Drafting Strategies to increase of profit by identifying and addressing revenue leakage issues, and resolving sticky, delinquent, and non-remunerative accounts.
• Actively monitoring the day to day Branch Operation and Processes followed in the branch Implemented the good practices in the
  branch.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Expanded the bank's portfolio by adding standard, worthy, and profitable assets of SMEs and corporates through strategic sales and
  meticulous credit appraisals.

Got Promoted to VP & Branch Head in May, 2020

• Spearheading diverse teams, encompassing the Central and State Government team, TASC team, LAP team, MFI team, Business Banking team, CE Business, and Agri team to unlock market opportunities for Salary Account Solutions business.
• Fostering seamless collaboration with Branches, propelling the growth of Salary Account business within branches through consistent interactions, product and SOPs training sessions, and engaging Branch Contests, thereby amplifying visibility and engagement across the network.
• Cultivating robust client relationships, fostering innovation, and delivering extraordinary results.
• Collaborating intimately with cross-functional teams to elevate customer experiences and deliver unparalleled value to clients.
• Guiding a proficient team of professionals to realize organizational objectives and catalyze positive transformation in the consumer
  banking sector.

• New Business Generation ensured compliance with KYC & AML guidelines and adhered strictly to Customer Value Management and TAT standards.
• Implemented customer-centric initiatives such as the Meeter-Greeter Concept,and personalized communications for customer delight,
  including birthday/anniversary calls and small event celebrations.
• Supported third-party business associates such as Insurance, Mutual Funds, and Infrastructure Bonds, maximizing their capabilities to convert leads generated by bank staff.
• Provided comprehensive training, mentorship, and guidance to junior staff members, enabling them to achieve targets autonomously

• Improved operational efficiency by streamlining processes and implementing best practices.
• Conducted regular audits to ensure compliance with regulatory requirements and internal policies.
• Led process improvement projects that resulted in increased efficiency and reduced waste within the operations department.
• Managed a team of professionals, providing guidance and support for their career development.
• Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
• Maintained strict quality control measures to ensure products met or exceeded customer expectations consistently.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Developed and implemented strategies to maximize customer satisfaction.

• Meeting the Existing Corporate Clients of Delhi and Sort out their issues and problems.
• Coordinates with all the Branches of Delhi & NCR for the Fulfillment of Corporates Needs like timely fund transfer, Cash withdrawals or any hassles faced by the corporates while dealing with the Branches.

• Handling the Front Desk Activities of the branch like Fund Transfer, DD/PO, RTGS/NEFT or any queries.

• Generating new Business by Cold Calling and Achievement of Budgets Allocated.