Summary
Overview
Work History
Education
Internship
Extra-Curricular Activities
Personal Information
Timeline
Generic

Amit Kumar Singh

Gurugram,Haryana

Summary

Targeting roles in an organization of high repute with opportunities in Sales and Business Development looking to leverage proven skills and expertise.

A results-oriented sales professional with a proven track record of over 2 years of experience. Gained experienced as working as Sales Executive in high reputed organization such as PB Fintech Ltd. and Sharekhan Ltd. Highly motivated and results-driven sales professional with excellent communication, negotiation, and relationship-building skills. Experienced in identifying client needs, developing tailored solutions, and exceeding customer expectations.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Customer Support Executive

Startek
08.2024 - Current
  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolve
  • Streamlined support processes for faster resolution times and increased customer loyalty.
  • Managed approximately 50 incoming calls

Sales Executive

PB Fintech Ltd.
07.2018 - 08.2019
  • Identified and targeted potential clients for various insurance products (life, health, auto, property and so on)
  • Developed and implemented lead generation strategies (networking, referrals, social media, attending industry events) to build a strong sales pipeline
  • Conducted in-depth consultations with clients to understand their financial situation, risk tolerance, and insurance needs
  • Analyzed client information to recommend appropriate insurance coverage options and presented and tailored insurance proposals to meet client's specific needs and budget
  • Addressed client concerns and objections effectively, overcame sales resistance
  • Facilitated a smooth onboarding process and ensured clients understand their coverage

Sales Executive

Sharekhan Ltd.
11.2017 - 05.2018
  • Identified and targeted potential clients for demat accounts and educated them about the benefits of demat accounts and investment options
  • Completed account opening paperwork and ensured a smooth onboarding process
  • Upsold relevant financial products and services
  • Generated sales reports and track key performance indicators (KPIs)
  • Participated in sales meetings and presentations
  • Stayed up-to-date on market trends and investment products

Sales Executive

Ventura Securities Ltd.
07.2017 - 10.2017
  • Identified and targeted potential clients who could benefit from investing in securities like stocks, bonds, or mutual funds
  • This may involve networking, referrals, attending industry events, or cold calling
  • Conducted consultations with clients to understand their financial goals, risk tolerance, and investment experience
  • Provided exceptional customer service and ongoing support to build trust and long-term relationships with clients including regular portfolio reviews and keeping them informed about market trends and potential impacts
  • Stayed up-to-date on market trends, investment products, and economic factors that can influence securities prices which allowed for informed recommendations and navigating market fluctuations
  • Tailored investment proposals that aligned with client needs and risk tolerance which included explaining the features, risks, and potential returns of different securities
  • Followed client instructions to execute trades and manage their investment portfolios, ensuring efficient and accurate transactions

Education

B. Com. -

Delhi University
04.2001 - 2020.01

Class XII -

HHFS
New Delhi, India
04.2008 - 2009.05

Class X -

HHFS
New Delhi, India
04.2006 - 2007.06

Internship

Sales Representative, Earth Infrastructure Ltd.

New Delhi, India |May 2011 - June 2011

  • Presented properties to potential buyers, highlighting key features and benefits
  • Cultivated leads through targeted marketing strategies and converted them into successful sales transactions

Extra-Curricular Activities

Developed and executed promotional campaigns for Airtel products, directly engaging with the target audience. Organized and managed marketing events for Tuborg products, driving brand awareness and sales. Supported promotional activities for Westside, contributing to brand visibility and customer engagement. Volunteered with Wizcraft for various marketing and promotional events.

Personal Information

Date of Birth: 06/17/92

Timeline

Customer Support Executive

Startek
08.2024 - Current

Sales Executive

PB Fintech Ltd.
07.2018 - 08.2019

Sales Executive

Sharekhan Ltd.
11.2017 - 05.2018

Sales Executive

Ventura Securities Ltd.
07.2017 - 10.2017

Class XII -

HHFS
04.2008 - 2009.05

Class X -

HHFS
04.2006 - 2007.06

B. Com. -

Delhi University
04.2001 - 2020.01

Similar Profiles

CREATE PROFILE
Amit Kumar Singh