Anand K

• Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
• Managed staff scheduling, hiring and training processes.
• Monitored financial performance of the branch on a monthly basis.
• Established strong working relationships with external partners such as vendors and suppliers.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.

Fully responsible of the overall operation and financial performance of the company’s plantations

• Developed budgets for commercial development and maintenance of facilities.
• Provide recommendations on all agricultural aspects of the development and operation of the estates conformance to best developed practices.
• Providing leadership and strategic guidance to all Agriculture aspects (R&D, Development, Harvesting, Maintenance).

• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
• Trained and supported new team members, maintaining culture of collaboration.
• Managed customer relations through communication and helpful interactions.
• Generated sales reports and presentations for senior management.
• Trained and mentored junior staff on customer service strategies and techniques.
• Identified customer needs and wants to enhance customer experiences and boost sales.

• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Led sales region to increase sales and boost team morale.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Introduced new products to meet customer demand and increase profits.
• Developed and implemented key account strategies and programs to optimize revenue contribution and return on investment.

• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
• Maintained sales tracking reports to support operational enhancements and implement corrective actions.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.