Ankit Kumar
Banker
Dehradun
Summary
Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Assistant Branch Head
Bandhan Bank Ltd
2024.01 - Current
- Identified opportunities for process improvements that led to increased efficiency in daily operations.
- Collaborated with senior management to develop long-term strategic plans for the branch''s growth and development.
- Optimized branch profitability by effectively managing budgets, expenses, and resources.
- Spearheaded successful community events to increase brand visibility in the local market while fostering goodwill among residents.
Branch Operations Manager
Axis Bank Ltd
2022.11 - 2024.01
- Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
- Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Increased overall sales, implementing targeted marketing strategies and promotional campaigns.
Teller Authorizer
Hdfc Bank Ltd
2019.08 - 2022.10
- Increased customer satisfaction with personalized service strategies and superior problem-solving skills.
- Optimized staffing levels by analyzing workload trends, ensuring efficient allocation of resources.
- Coordinated with other departments to resolve customer complaints promptly, enhancing overall client experience.
- Implemented risk management protocols, reducing financial losses due to fraud or operational errors.
- Managed cross-selling initiatives that expanded existing customer relationships while bringing onboard new clientele, contributing to the overall growth of the branch.
- Provided personalized service to clients, building strong relationships that fostered loyalty and trust.
Education
Master Of Business Administration - Finance
SUBHARTI UNIVERSITY
Meerut 2019.09 - 2021.10
Bachelor Of Business Administration - Public Administration
IEC UNIVERSITY
Solan 2016.08 - 2019.05
12th - Liberal Arts And General Studies
Nios
Meerut 2015.06 - 2016.06
10th - General Studies
Kalka Public School
Meerut 2014.06 - 2015.05
Skills
Compliance Management
Team Management
Risk Mitigation
Shift Scheduling
Certification
Finance and risk Management
Timeline
Assistant Branch Head
Bandhan Bank Ltd
2024.01 - Current
Finance and risk Management
2023-07
Branch Operations Manager
Axis Bank Ltd
2022.11 - 2024.01
Master Of Business Administration - Finance
SUBHARTI UNIVERSITY
2019.09 - 2021.10
Teller Authorizer
Hdfc Bank Ltd
2019.08 - 2022.10
Bachelor Of Business Administration - Public Administration
IEC UNIVERSITY
2016.08 - 2019.05
12th - Liberal Arts And General Studies
Nios
2015.06 - 2016.06
10th - General Studies
Kalka Public School
2014.06 - 2015.05
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