Ankush Arora

Team Management: Leading and managing a team of Supply & Sales Managers and coordinators, providing guidance, training, and performance evaluations (MOM).

Managing Supply Chain in allocated zone to ensure GMV rises Month on Month while keeping an average commission of 5%.

Partner Management: Building and maintaining relationships with restaurants, negotiating contracts, and addressing any operational or performance issues.

Demand Forecasting: Analyzing data and market trends to forecast demand and plan the month accordingly.

Quality Control: Ensuring adherence to quality standards and addressing any quality-related concerns in the supply chain.

Performance Monitoring: Tracking key performance indicators (KPIs) and metrics related to supply chain and sales activities, analyzing data to identify areas for improvement, and implementing corrective measures when necessary.

Keeping strong assessment for GMV growth MOM, presently GMV for the zone stands at approximately 15 Crore.

• Create a inspiring team environment with an open communication culture
• Set clear team goals
• Oversee day-to-day operation
• Getting Restaurants On board to the platform with and without revenue for reservations
• Responsible for client acquisition and client retention within new and potential markets
• Responsible for Proposal development, negotiations and client relationships
• Manage monthly targets, close sales and deliver after sales service to clients
• Monitor team performance and report on metrics
• High on-field experience to support the team in meetings and help in closures to achieve daily targets
• Helping the team in 100% target achievement in various products and services
• Implementing defined marketing strategies
• Collecting competitor information on supplementary distribution business
• Identified requirements for new products & services to anticipate and potentially lead the market which resulted in increase in business.

• Getting Hotels, Restaurants and Standalone Restaurants on board for reservation through our portal
• Manage monthly targets, close sales and deliver after sales service to clients
• Adding revenue to the PnL of my company by pitching and selling associated products, such as Live Table, Preferred listings
• Designing and finalizing various marketing initiatives like mailers, sms blasts, pamphlets, and local advertisements for partnered restaurants
• Handling ad hoc requests for parties and big bookings
• Handling and managing the entire portfolio of existing clients and working towards adding valuable partners.

• Arranging parties for corporate clients as a part of the Dineout Team
• Updating events in various restaurants in the website's backend (Content)
• Preparing Weekly Roster for the team
• Handling the customer complaints, feedbacks or queries on Dineout's official info ID
• Getting in touch with the restaurant managers or owners on a regular basis for various updates in regards to their restaurants
• Reconciling with the managers or customers for collections
• Timely publishing of reports to the internal management.

• Responsible for assigned sales targets (monthly, quarterly and annually)
• Goals set for month on month, maintaining relationship with target customers, customer service, ensuring high rate of return on investment, sales support and sales
• Selling a range of products and services, to both new and existing clients
• Making B2B & B2C outbound telesales calls
• Closing sales and making plans to gain repeat business.