Anoop Naval
Bengaluru
Summary
Strong leader with multi-faceted experience in Operations, Business Development and Team Handling. A proactive Problem-solver dedicated to streamlining business to decrease costs and promote organizational efficiency. Uses decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Area Head
Aditya Birla Housing Finance
11.2023 - Current
- Orchestrated cross-departmental collaboration, reducing
Turnaround time for credit analysis by 35% and boosting customer satisfaction. - Managed Channel MIS and DID, setting monthly and quarterly targets.
- Negotiated and secured pricing agreements with key distributors, aligning with corporate policies and maintaining list price integrity.
- Developed and led a comprehensive sales training program, increasing product knowledge and facilitating a 15% improvement in sales efficacy.
- Conceived and executed special sales promotions for end users, which contributed to a 20% uptick in repeat customer transactions.
Deputy Manager
Housing Development Finance Corporation
05.2013 - 10.2023
- Maintaining excellent business relationships with Developers and Builders across the market.
- Headed the Retention Vertical for the region with a loan book of 580 crores INR.
Directed daily operations for a major branch and service center with a 80cr per
month business portfolio, leading to a 12% increase in productivity. - Spearheaded a digital transformation project, enhancing data management and
reducing operational errors by 30%. - Oversaw the integration of advanced logistics software, improving supply chain
efficiency by 20%. - Regarded as one of the company’s most productive loan processors, handling an average of 200 loan applications monthly.
- Leading, training & monitoring performance of team members to ensure efficiency in operations in order to provide customer delight.
Assistant Manager
Brilliant Services
11.2009 - 09.2011
- Identified and converted 30 new potential leads into long-term clients with rigorous market analysis and outreach.
- Identified and acquired over 70 individual residential projects in a Tier-2 city.
- Conducted client presentations and financial negotiations.
- Managed account transitions and maintained profitable relationships with contractors and vendors.
Education
BBA - Marketing Management
University of Mysore
Mysore, India12-2010
Skills
- Excellent Communiction and Interpersonal skills
- Team Leading and development
- Operations Management
- Staff training and development
- Operations management
Timeline
Area Head
Aditya Birla Housing Finance
11.2023 - Current
Deputy Manager
Housing Development Finance Corporation
05.2013 - 10.2023
Assistant Manager
Brilliant Services
11.2009 - 09.2011
BBA - Marketing Management
University of Mysore
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