Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Anshu Kumar

Anshu Kumar

Customer Support
Mughalsarai

Summary

Personable Customer Service Executive offering almost 5 years of experience. Willing to go extra mile and treat customers with high levels of respect for best-in-class service. Dedicated to reliability, resourcefulness and efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Customer Service Executive

AngelOne
09.2021 - 05.2025
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Reduced customer complaints with proactive issue identification and resolution strategies.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.

Education

Master of Arts - Sociology

UDAI PRATAP COLLEGE
Varanasi, India
04.2001 -

Bachelor of Arts - Economics & Sociology

MAHATMA GANDHI KASHI VIDYAPITH
Varanasi, India
04.2001 -

Skills

    Customer response

    Call center operations

    Customer support

    Complaint handling

    Quality assurance

Certification

NISM - National Institute of Securities Markets

Timeline

NISM - National Institute of Securities Markets

08-2023

Senior Customer Service Executive

AngelOne
09.2021 - 05.2025

Master of Arts - Sociology

UDAI PRATAP COLLEGE
04.2001 -

Bachelor of Arts - Economics & Sociology

MAHATMA GANDHI KASHI VIDYAPITH
04.2001 -

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