ANSHUL BRAL
JAMMU
Summary
12-year Telecommunications Leader with expertise in end-to-end project delivery, AMC, managed services, and rollout initiatives. Proven track record of delivering projects on time and within budget through strategic planning and vendor management. Skilled in problem-solving and fostering strong client and team relationships for optimal project outcomes.
Overview
12
12
years of professional experience
Work History
CIRCLE MANAGER
ZTE TELECOME INDIA PVT LTD.
JAMMU
03.2023 - Current
- Manage project services, operations and maintenance activities for BSNL (Bharat Sanchar Nigam Limited) and INDUS TOWER LIMITED.
- Ensure network development and quality of service meet established service delivery model.
- Manage financial processes, including tracking and closing half-yearly AMC and MS invoicing.
- Monitor network KPIs to maintain adherence to industry standards.
- Administer web portal dockets, ensuring timely resolution within SLA timelines.
Account Manager
Integrated IT & Telecom Distributors
MUSCAT
07.2022 - 03.2023
- Drove business development for network security, data centers, and collaboration solutions.
- Managed high-profile accounts by assessing growth potential and strategic significance.
- Identified market demands to integrate new products and oversee existing AMC contracts.
Operations Manager
ENVI Telecom Service Pvt. Ltd.
JAMMU
02.2022 - 05.2022
- Managed operations and maintenance for over 500 tower sites across region.
- Led team in executing projects and securing AMC sign-offs.
- Oversaw comprehensive site management to ensure optimal performance.
- Directed project execution while maintaining operational efficiency.
Operations Manager
ZTE TELECOME INDIA PVT LTD.
JAMMU
02.2016 - 07.2021
- Streamlined daily operations to enhance service delivery efficiency.
- Coordinated project timelines and allocated resources for team initiatives.
- Analyzed operational performance to pinpoint improvement opportunities.
- Oversaw 15+ annual AMCs, managing invoicing, network operations, and preventative maintenance.
- Resolved customer complaints promptly to maintain optimal satisfaction levels within SLA.
- Arranged Level-2 support for clients by collaborating with local and global experts.
- Managed repair and return processes for faulty hardware under strict deadlines.
Cluster Head / BTS Engineer
ZTE TELECOME INDIA PVT LTD.
JAMMU & PUNJAB
03.2014 - 02.2016
- Led installation and commissioning of BTS and microwave equipment for ZTE, Nokia, and NEC.
- Achieved record by swapping over 350 BTS sites in J&K and 400 sites in Punjab swiftly.
- Managed project team of 56 personnel, including engineers, technicians, and riggers.
- Received appreciation from Governor of J&K and CGM BSNL for maintaining critical communication sites during Sri Amarnath Ji Yatra (2015, 2016, 2023).
- Honored twice as 'Excellent Employee of the Year' (2015 & 2016) for successful project rollouts in J&K Circle.
- Successfully managed network swaps in Leh and Kargil during Tough times.
- Managed vendor relationships to optimize supply chain processes and service delivery.
MIS COORDINATOR
ZTE TELECOME INDIA PVT LTD.
CHANDIGARH
11.2013 - 03.2014
- Directed planning and coordination of information services for service portals.
- Prioritized tasks to achieve service goals efficiently.
- Managed updates to enhance service portal functionality.
- Maintained digital sheets to track priority tasks effectively.
- Worked with cross-functional teams to achieve goals.
Education
B.Tech - Electronics And Communication
Lovely Professional University
Jalandhar08-2012
Higher Secondary - (Medical & Non-Medical).
Govt. HIGH SECONDRY SCHOOL
JOURIAN05-2008
High School Diploma -
DAV PUBLIC SCHOOL
AKHNOOR 05-2006
Skills
- Operational efficiency and time management
- Project management and network optimization
- Financial tracking and KPI monitoring
- Service delivery and client relationship management
Accomplishments
Professional Achievements
* Government & Corporate Commendations: Received formal appreciation from the CGM BSNL J&K for critical support provided during the Shri Amarnath Ji Yatra 2023.
* Performance Awards: Honored with the prestigious "Excellent Employee of the Year" award twice (2015 and 2016) for leading successful project rollouts in the J&K Circle.
* Financial Excellence: Recognized for exceptional performance in the BSNL AMC project for FY 2019, specifically for effective penalty control and minimal invoice aging.
* Project Leadership: Acknowledged by the General Manager (CM) BSNL JK for outstanding contributions to the BSNL GU North Phase VII+ project.
* Operational Efficiency: Achieved a record of zero penalties for AMC invoices and minimal docket bookings within the North Zone.
* Crisis Management: Earned joint appreciation from BSNL and the Governor of J&K for the installation and commissioning of heritage sites in terrorism-affected areas during 2015 and 2016.
* Strategic Deployment: Recognized by BSNL for managing complex swaps in Leh and Kargil during periods of high regional tension.
* Commitment to Excellence: Received multiple awards for outstanding performance and significant contributions to AMC projects during FY 2017 and FY 2018.
* Inter-Circle Support: Demonstrated high dedication by relocating to the Rajasthan and Haryana circles to ensure smooth swap processes during critical transitions.
* Government & Corporate Commendations: Received formal appreciation from the CGM BSNL J&K for critical support provided during the Shri Amarnath Ji Yatra 2023.
* Performance Awards: Honored with the prestigious "Excellent Employee of the Year" award twice (2015 and 2016) for leading successful project rollouts in the J&K Circle.
* Financial Excellence: Recognized for exceptional performance in the BSNL AMC project for FY 2019, specifically for effective penalty control and minimal invoice aging.
* Project Leadership: Acknowledged by the General Manager (CM) BSNL JK for outstanding contributions to the BSNL GU North Phase VII+ project.
* Operational Efficiency: Achieved a record of zero penalties for AMC invoices and minimal docket bookings within the North Zone.
* Crisis Management: Earned joint appreciation from BSNL and the Governor of J&K for the installation and commissioning of heritage sites in terrorism-affected areas during 2015 and 2016.
* Strategic Deployment: Recognized by BSNL for managing complex swaps in Leh and Kargil during periods of high regional tension.
* Commitment to Excellence: Received multiple awards for outstanding performance and significant contributions to AMC projects during FY 2017 and FY 2018.
* Inter-Circle Support: Demonstrated high dedication by relocating to the Rajasthan and Haryana circles to ensure smooth swap processes during critical transitions.
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Dogri
Intermediate (B1)
B1
Timeline
CIRCLE MANAGER
ZTE TELECOME INDIA PVT LTD.
03.2023 - Current
Account Manager
Integrated IT & Telecom Distributors
07.2022 - 03.2023
Operations Manager
ENVI Telecom Service Pvt. Ltd.
02.2022 - 05.2022
Operations Manager
ZTE TELECOME INDIA PVT LTD.
02.2016 - 07.2021
Cluster Head / BTS Engineer
ZTE TELECOME INDIA PVT LTD.
03.2014 - 02.2016
MIS COORDINATOR
ZTE TELECOME INDIA PVT LTD.
11.2013 - 03.2014
B.Tech - Electronics And Communication
Lovely Professional University
Higher Secondary - (Medical & Non-Medical).
Govt. HIGH SECONDRY SCHOOL
High School Diploma -
DAV PUBLIC SCHOOL