Antony Richard S

Access Re-certification Process

• Performing Annual and Mid-year access re-certifications to ensure that employees should not have any toxic combination of access.
• Worked on replacing manual processes with automated reporting and created a macro by coordinating with other teams which generates the access review templates from the raw data that reduces manual tasks.
• Coordinated with stakeholders and executives, handled Internal/External audits from Deloitte for Annual and Mid-year access reviews.
• Have tested new catalogs available for the team when SNOW was implemented
• Involved in finding defects and provided information to the developing team to clear the defects.

IAM Governance, Risk & Compliance

• Worked on IAM life cycle Joiners/Movers/Leavers processes, Third Party Access requests and handled change requests.
• Performing compliance checks on JML and review tickets to make sure there should not be any risk identified.

Projects

• Identified unused AD groups and assisted in the clean-up activity.
• Finding stale accounts (Disabled/Account expired/In active AD user accounts) through power shell scripts etc.
• Created the controls and process documents which includes the attribute updates in AD.
• Identified all the interactive logon enabled service accounts through PowerShell in AD and coordinated with security engineering teams to push all those accounts to Beyond Trust (PAM) for monitoring to make sure there should not be any misuse of those accounts for tracking.

Varonis DataVantage Windows

• Worked on generating Folder/User/Group etc and file server's logs if there is any malicious activity been identified
• (Any folder deleted or modified, permissions, or owner changed etc) which can be tracked through Varonis.

Access Provisioning / Deprovisioning

• Provisioning of required AD groups and applications to the users as part of onboarding.
• Application access includes access to applications as : AWD, Phoebus, Bastion, Call Validate, Sandstone, Bankline, Barclays , etc
• De-provisioning all the above access as part of leaver's process
• Provisioning access based on user's role in Azure
• Inviting external user's based on request criteria and validating the same and documenting the evidence for further use

• Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs
• Followed all company policies and procedures to deliver quality work
• Troubleshooting Outlook 365 Issues and providing a solution for the same
• Troubleshooting basic network issues faced by users
• Updating BIOS, drivers, applications as per the user's requirement to enhance system performance
• Proficiency is ticketing tool as ServiceNow from creating incidents, chat records and calls records to determining in the priority and documentation of incidents that are created and managing the same

• Responsible for creating and maintaining Microsoft Windows User Accounts
• Mailbox creation based on Users dept
• In barrier, region & Affiliate information
• Home drive, Project share provisioning and permission manually / using shell scripts
• Active Directory Accounts / Mailbox Administration on Exchange 2003, 07, 10 & 13 using Console / using power shell
• Creation of the Network Drives, Network drives Permission and Administration
• Creating the AD groups, setting up the permission level and providing access to the user
• Validating the user details in ADSI inventory tool
• Trouble shooting outlook issues, Lync Client issues
• Creating the PST Core-location
• Handling Exchange tasks like Administration / creation of Distribution list, Contact cards, Shared mailbox and E-Fax
• Dynamic / Static SDL Creation based on rules defined& locking them down
• Working experience with various admin tools like Orchestria, NAS management tool, Permit, Putty and Orbit etc
• To grant or revoke the System or User Access
• Understanding about how termination process work and an approach to handle, manage and improve this critical process
• Providing access and troubleshooting on WebEx
• Creation of P2 / System accounts and updating group and password string for both windows and Linux side
• Experience with complex User Account Transfers between different regions to ensure User Accessibility
• Resolve incidents affecting the operation/availability of Exchange production system
• Managing the Database Availability Group (DAG) Monitoring, Mailbox Move, Mailbox Backup, Mailbox Delegation Permissions (Send As, Send on Behalf of, Full Access)

• Installation and Maintenance of Firewalls such as Fortigate, Sonicwall and Cyberoam
• Installation and troubleshooting of VPN
• Creation of security policies and rules
• Inspection of connection, connection restriction, traffic prioritization
• Fail-over Active/Standby, Active/Active and High Availability (HA) configuration
• Basic configuration of servers
• Maintenance of PPBX servers as Asstec and Wildix server and SIP accounts at client location
• Installation of Tele-Presence such as DX-80 and SX-10
• Configuration of Cisco Meraki
• Configuration of End point security like F-Secure and Trend Micro

• Handling Queries, Complaints and Compliments
• Creation of user accounts, addition of software to user's profile, providing shared folder access and deletion of user accounts using tools as DRA (Directory and Resource Administration) and AD (Active Directory)
• Active participation and contribution in team huddles
• Documenting all issues and troubleshooting procedure in HP Service Manager 9
• Providing solutions to the user by email
• Assigning and delegating responsibilities with-in the team