Dynamic and results-driven Marketing professional with 3+ years of extensive experience in research, sales, and digital marketing. Proven track record of implementing successful strategies to drive revenue growth and market share.
Overview
3
3
years of professional experience
3
3
Certification
Work History
Research, Sales & Marketing Head
Pet Station
Noida
07.2020 - Current
Implemented sales training resulting in nearly 20% increase in yearly revenue
Lead monthly training for executive management on best practices, sales strategies, and competition movement
Developed strategies to build market share, increase revenue, and achieve success through innovative developments
Managed social media and marketing initiatives.
Conducted extensive cold calling to prospective clients and generating significant leads for the sales team.
Managed the Customer Relationship Management (CRM) system, ensuring accurate data entry, tracking customer interactions, and maintaining up-to-date client information.
Collaborated with the marketing team to create targeted campaigns resulting in customer engagement and acquisition.
Provided exceptional customer service, addressing client inquiries and resolving issues promptly to enhance customer satisfaction and retention.
Education
Master of Business Administration (MBA) - Marketing
Chandigarh University
06.2024
Master of Arts (M.A.) in English Honours -
Indira Gandhi National Open University (IGNOU)
01.2023
Bachelor of Arts (B.A.) in English Honours -
School of Open Learning (SOL), University of Delhi