Arati Awatageri
Pune
Summary
Analytical professional with expertise in Utility, Property & Casualty Insurance, Banking, and F&A sectors. Proven ability to leverage technical knowledge and critical thinking in data-driven environments. Strong communication and problem-solving skills enhance project outcomes and foster effective teamwork.
Overview
6
6
years of professional experience
Work History
Senior Process Associate
Tata Consultancy Services
Pune
05.2013 - 05.2018
- Trained in Property & Casualty insurance claims, Mortgage, and Money Movement.
- Developed templates and guidelines for standardized SOP documentation across departments.
- Processed emails and resolved passenger complaints with efficiency.
- Collaborated with cross-functional teams to meet organizational objectives.
- Implemented enhancements in invoice approval workflows to optimize efficiency.
- Maintained accurate transaction records, including purchase orders and invoices.
- Utilized SEIBEL, SAP, Serenata (Central Profile), and NH sales applications effectively.
Process Associate
WNS Global Services
Pune
12.2011 - 05.2013
- Resolved customer service inquiries within established time frames while ensuring quality assurance.
- Identified customer needs promptly and efficiently to enhance service delivery.
- Delivered personalized service through timely responses via calls, email, chat
Education
Diploma - e&tc
MSBTE University
01.2009
H.S.C -
Maharashtra State Board
01.2006
S.S.C -
Maharashtra State Board
01.2004
Skills
- Client relationship management
- Operational support
- Compliance oversight
- Cross-functional collaboration
- Data analysis and calculations
- Data entry and processing
- Microsoft Office proficiency
Accomplishments
- Met highest targets in the team for Property & Casualty claims, EDI (electronic data interchange), Mortgage.
- Achieved Best ‘Upcoming Star Performer’.
- Handled team during ramp-up period to set up process.
- Received appreciation from managers for exceptional work in meeting numbers for several quarters.
Personal details
Name: Arati Awatageri
Father's name : Shankarappa Awatageri
Date of birth : 21st Mar 1989
Sex : Female
Marital status : Separated
Nationality : Indian
Languages known : English, Hindi, Marathi
Timeline
Senior Process Associate
Tata Consultancy Services
05.2013 - 05.2018
Process Associate
WNS Global Services
12.2011 - 05.2013
Diploma - e&tc
MSBTE University
H.S.C -
Maharashtra State Board
S.S.C -
Maharashtra State Board
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