Summary
Overview
Work History
Education
Skills
Accomplishments
Personal details
Timeline
Generic

Arati Awatageri

Pune

Summary

Analytical professional with expertise in Utility, Property & Casualty Insurance, Banking, and F&A sectors. Proven ability to leverage technical knowledge and critical thinking in data-driven environments. Strong communication and problem-solving skills enhance project outcomes and foster effective teamwork.

Overview

6
6
years of professional experience

Work History

Senior Process Associate

Tata Consultancy Services
Pune
05.2013 - 05.2018
  • Trained in Property & Casualty insurance claims, Mortgage, and Money Movement.
  • Developed templates and guidelines for standardized SOP documentation across departments.
  • Processed emails and resolved passenger complaints with efficiency.
  • Collaborated with cross-functional teams to meet organizational objectives.
  • Implemented enhancements in invoice approval workflows to optimize efficiency.
  • Maintained accurate transaction records, including purchase orders and invoices.
  • Utilized SEIBEL, SAP, Serenata (Central Profile), and NH sales applications effectively.

Process Associate

WNS Global Services
Pune
12.2011 - 05.2013
  • Resolved customer service inquiries within established time frames while ensuring quality assurance.
  • Identified customer needs promptly and efficiently to enhance service delivery.
  • Delivered personalized service through timely responses via calls, email, chat

Education

Diploma - e&tc

MSBTE University
01.2009

H.S.C -

Maharashtra State Board
01.2006

S.S.C -

Maharashtra State Board
01.2004

Skills

  • Client relationship management
  • Operational support
  • Compliance oversight
  • Cross-functional collaboration
  • Data analysis and calculations
  • Data entry and processing
  • Microsoft Office proficiency

Accomplishments

  • Met highest targets in the team for Property & Casualty claims, EDI (electronic data interchange), Mortgage.
  • Achieved Best ‘Upcoming Star Performer’.
  • Handled team during ramp-up period to set up process.
  • Received appreciation from managers for exceptional work in meeting numbers for several quarters.

Personal details

Name: Arati Awatageri

Father's name : Shankarappa Awatageri

Date of birth            : 21st Mar 1989

Sex                          : Female

Marital status         : Separated

Nationality              : Indian

Languages known : English, Hindi, Marathi

Timeline

Senior Process Associate

Tata Consultancy Services
05.2013 - 05.2018

Process Associate

WNS Global Services
12.2011 - 05.2013

Diploma - e&tc

MSBTE University

H.S.C -

Maharashtra State Board

S.S.C -

Maharashtra State Board
Arati Awatageri