Dynamic general manager with a proven track record at Reliance Jio, driving revenue growth through innovative sales strategies and exceptional team management. Expertise in market penetration and operational efficiency, achieving record-setting sales figures while fostering strong stakeholder relationships. Recognized for strategic planning and impactful business transformation initiatives.
Overview
27
27
years of professional experience
Work History
General Manager (Area Business Head)
Reliance Jio Infocomm Ltd.
Bangalore
07.2018 - Current
Adept in driving innovation, steering change & implementing best in class target operating model for business that is scalable, sustainable & cost-effective.
Developed strategic initiatives to drive market penetration and service expansion.
Led cross-functional teams to enhance operational efficiency and customer satisfaction.
Managed team to enhance profitability and achieve corporate goals through effective interpersonal and time management skills.
Monitored sales performance to ensure seamless operations and efficient transaction processing.
Implemented performance metrics to track team productivity and service quality.
Recognized for contributions to record-setting sales figures; persuasive communicator; used consultative selling skills to identify opportunities, overcome objections, build relationships with distributors, clients and team members.
Regional Business Manager (Apparel Retail)
Celio Future Fashion Private Ltd.
01.2018 - 07.2018
Managed retail counters of SAS and SIS, including own stores and shop-in-shop counters across South and West India chains like Shoppers Stop, Central, Lifestyle, and Pantaloons, while opening counters in key regional players like Pothys, Kalyan Silks, and Lulu Mall.
Opened new shop-in-shop retail locations in major apparel regional retailers such as Pothys, Kalyan Silks, South India Shopping Mall, The Chennai Silks, and Jade Blue in Gujarat.
Enhanced counter productivity through innovative visual merchandising strategies, resulting in improved customer engagement.
Delivered financial results by developing profitability, market share, and market positioning aligned with company strategy and business goals.
Deputy General Manager/Zonal Manager
Tata Teleservices Limited
Mysore/ Bangalore
08.2013 - 12.2017
Anticipated market changes and evolving customer expectations, strategized alignment of team members and channel partners to meet those expectations.
Expanded market share by increasing gross additions through targeted sales strategies.
Led the team 9 in Sales & 2 Service Department, to build prospects and manage their part of the pipeline, and moved those prospects through the complex sales cycle to closure.
Cultivated relationships with internal teams and leaders, identified customer and external stakeholder needs to enhance overall customer experience.
Senior Manager (Zonal Business Manager)
Aircel Limited
Mysore
10.2008 - 08.2013
Managed general and modern trade business in ROK markets, achieving growth in Mysore, Hubli, and Davangere zones.
Led strategic operational improvements to reinvigorate business, drive growth, and establish a foundation for high profitability.
Collaborated with marketing and category teams to develop pack price architecture and strategy that aligned with revenue objectives.
Managed team of 8 members across sales and customer service to enhance operational effectiveness.
Sales Manager
Meridian Mobiles Private Limited
01.2007 - 09.2008
Reinvigorated business by developing and executing a new vision and strategy, resulting in significant growth in revenue and profitability.
Achieved 5% market share in Karnataka and Tamil Nadu within 15 months, positioning brand competitively in the region.
Launched Fly Brand mobile handsets in Karnataka and Tamil Nadu, establishing service centres to improve customer support and satisfaction.
Secured national distributor appointment for Sri Lanka, facilitating a Rs. 5 crore investment to expand market presence.
ASM Prepaid
Hutchison Essar South Limited
Mysore
01.2005 - 12.2006
Oversaw sales and activation functions, driving sales growth across 6 districts in Karnataka.
Implemented sales programs and strategies, including road shows and canopies, to boost product awareness and strengthen brand presence.
Monitored market and competitor trends to adapt to evolving client requirements.
Senior Sales Officer
Cadbury India Limited
01.2000 - 12.2004
Achieved 87% market share in Belgaum district against the previous market share of 72%.
Ranked among top 3 Sales Officers in South India for achieving significant growth rate and rupee value in Belgaum district.
Maintained sales growth in Belgaum, Bangalore, and Mysore by appointing super stockists and improving rural market penetration.
Managed channel operations for Cadbury products in Belgaum and Uttara Kannada districts, resulting in increased sales of chocolates, sugar confectionery, and malted drinks.