Product Strategy & Roadmapping
Arvind Ligade
Mahadeo
Pune
Summary
AI-enabled Senior Product Manager with 15+ years of experience building and scaling enterprise SaaS platforms across Telecom, Payments, Healthcare, and Digital Campaign Management. Proven leader in product strategy, AI-driven automation, cloud-native platforms, and B2B SaaS growth.
Expert in translating complex enterprise workflows into high-impact digital products, owning roadmap execution, customer experience optimization, and platform modernization. Strong technical foundation combined with business-driven product leadership.
Overview
16
16
years of professional experience
3
3
Certifications
3
3
Language
Work History
Senior Product Manager – AI-Enabled
Comviva Technologies
01.2025 - Current
- Own product vision and roadmap for AI-powered Campaign Management System driving personalized customer engagement at enterprise scale
- Leading integration of AI/ML models for campaign optimization, churn prediction, customer segmentation, and real-time personalization
- Defined SaaS product strategy improving campaign conversion rates and customer activation KPIs
- Partner closely with engineering, data science, sales, and customers to deliver high-impact platform capabilities
- Prioritized features using data analytics, customer feedback, and business ROI
- Driving modernization into scalable cloud-native microservices architecture
Product Lead / Solution Architect–Healthcare SaaS
Rayden Interactive (Healthcare Engagement SaaS)
08.2023 - 10.2025
- Led product solutioning for multi-tenant SaaS Campaign Management platform for healthcare organizations
- Translated business requirements into scalable SaaS features driving patient engagement and operational efficiency
- Designed cloud-native AI-ready architecture supporting high-volume real-time communications
- Collaborated with Product Managers to define roadmap, MVPs, and release priorities
- Improved system reliability, observability, and customer experience
Platform Product Owner – Payments Gateway Systems
Diebold Nixdorf, GmbH Germany
01.2022 - 05.2023
- Owned platform roadmap for enterprise ePOS payment gateway product
- Launched new transaction scalability, fraud mitigation, and merchant onboarding capabilities
- Ensured compliance-ready architecture (PCI DSS, GDPR)
- Improved uptime, transaction success rate, and operational efficiency
Solution Architect – Telecom Digital Platforms
Amdocs GmbH, Germany
08.2020 - 12.2021
- Architected large-scale telecom platforms covering billing, campaign systems, mediation, and revenue management
- Modernized legacy systems into API-driven microservices ecosystems
- Defined product workflows for customer lifecycle automation
- Supported enterprise transformation initiatives
QA Lead → Delivery & Platform Excellence Leader
Amdocs India LLP & IBM India
07.2010 - 07.2020
- Led multi-project enterprise delivery teams
- Increased automation coverage by 83%
- Reduced release cycles by 37%
- Built CI/CD pipelines and quality governance frameworks
Education
Master of Computer Applications - Computer And Information Systems
Jaywant Institute Of Computer Application
Pune, India 04.2001 -
Skills
AI Product Lifecycle ManagementPrompt Engineering for Product Use CasesML Model Evaluation & Bias MonitoringData Product StrategyA/B Testing & Experimentation PlatformsCustomer Personalization AlgorithmsProduct Analytics (Amplitude, Mixpanel, GA4)Generative AI Feature Design
Product roadmaps
Product development
Product lifecycle management
AWS Cloud PractitionerPSM-I Scrum MasterSAFe AgilistISTQB Certified
Product roadmapping
Accomplishments
Drove AI-enabled SaaS product roadmap improving customer engagement by 30%
Launched ML-driven personalization and churn prediction features
Scaled cloud-native platforms handling enterprise-grade workloads
Led cross-functional teams delivering high-impact product initiatives
Modernized legacy systems into high-availability microservices platforms
Software
AI Product Integration & Automation
B2B SaaS Platform Ownership
Cloud-Native Product Architecture (AWS, Microservices)
Cross-Functional Leadership & Stakeholder Management
Certification
AWS Cloud Practioner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Bilingual or Proficient (C2)
Interests
Reading, Cycling
Timeline
PSM Certified
08-2026
SAFe Certified
07-2026
Senior Product Manager – AI-Enabled
Comviva Technologies
01.2025 - Current
Product Lead / Solution Architect–Healthcare SaaS
Rayden Interactive (Healthcare Engagement SaaS)
08.2023 - 10.2025
AWS Cloud Practioner
05-2022
Platform Product Owner – Payments Gateway Systems
Diebold Nixdorf, GmbH Germany
01.2022 - 05.2023
Solution Architect – Telecom Digital Platforms
Amdocs GmbH, Germany
08.2020 - 12.2021
QA Lead → Delivery & Platform Excellence Leader
Amdocs India LLP & IBM India
07.2010 - 07.2020
Master of Computer Applications - Computer And Information Systems
Jaywant Institute Of Computer Application
04.2001 -