Overview
Work History
Education
Academic Achievements
Timeline
Generic

Arvind Solanky

Delhi

Overview

6
6
years of professional experience

Work History

Associate Director - Enterprise

Kapture CX, Delhi
04.2025 - Current
  • Managed end-to-end sales cycle for enterprise clients, achieving 70L ARR.
  • Supported team in identifying and addressing solutioning needs efficiently.
  • Established strong client relationships to drive business growth and retention.

Founder

Tradepeeps, Delhi
11.2023 - 04.2025
  • Created fintech platform connecting retail investors with registered investment advisors and peers.
  • Integrated Zerodha and Dhan platforms for real-time market data and tailored portfolio insights.
  • Established a 25-member team, successfully bootstrapping operations to support growth.
  • Onboarded 12 Sebi-registered research analysts to enhance platform offerings.

North & West India Head - Collections & Retention

ACT Fibernet, Delhi
03.2023 - 12.2024
  • Achieved 2.4% customer churn, surpassing industry standard of 3%.
  • Managed overall customer lifecycle, ensuring engagement with high-risk accounts.
  • Led a team of 120 across four locations in North and West India to enhance operational efficiency.

Program Manager - Churn & Retention

ClearTax, Bangalore
01.2021 - 03.2023
  • Developed risk model, decreasing churn rate from 15% to 3%.
  • Managed program to minimize churn among enterprise clients.
  • Facilitated internal communication and progress tracking across onboarding, integration, customer success, and analytics teams.
  • Received Spot award for exceptional work on churn analysis and risk mitigation efforts.

Project Associate

OYO Vacation Homes, Europe
09.2019 - 01.2021
  • Developed standard operating procedures to enhance efficiency of processes and data flow.
  • Launched end-to-end remote business development centers in Barcelona and the Netherlands.
  • Achieved 500% return on investment, generating approximately 200,000 euros, on farming project.
  • Conducted onsite operations for remote centers across Spain and the Netherlands.

Education

MBA - Finance & Strategy

Indian Institute of Management
04-2019

B.Tech - Electronics & Electrical

Indian Institute of Technology
05-2015

Academic Achievements

  • Awarded First Rank on National level in Top Quant competition conducted by Credit Suisse where we needed to predict US bond rates for the next five years(Used Vector Autoregression to predict upto 97% accuracy)
  • Awarded a certificate of merit for runner-up in National Level Aqua Regia Science quiz conducted by T.I.M.E.

Timeline

Associate Director - Enterprise

Kapture CX, Delhi
04.2025 - Current

Founder

Tradepeeps, Delhi
11.2023 - 04.2025

North & West India Head - Collections & Retention

ACT Fibernet, Delhi
03.2023 - 12.2024

Program Manager - Churn & Retention

ClearTax, Bangalore
01.2021 - 03.2023

Project Associate

OYO Vacation Homes, Europe
09.2019 - 01.2021

MBA - Finance & Strategy

Indian Institute of Management

B.Tech - Electronics & Electrical

Indian Institute of Technology

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Arvind Solanky