Ashutosh Raj Singh

• Provide expert guidance to students, parents, and university partners on finding suitable accommodations, ensuring a seamless booking experience.
• Establish and maintain relationships with universities, property management companies, and other stakeholders to expand housing options
• Conduct market research to identify trends, pricing strategies, and student preferences, optimizing offerings for better engagement.
• Assist students in selecting accommodations based on their needs, handling inquiries, and resolving issues to enhance customer satisfaction.
• Oversee day-to-day operations, ensuring smooth communication between students, property providers, and internal teams.

• Building sales strategies to enhance customer satisfaction and attain business sales goal.
• Being aware of new trends and innovation within the industry
• Coach and mentor, the junior customer support and sales representatives
• Cultivate relationship with prospective new customers.

• Serving as primary point of contact for customer support enquiry, providing timely and effective resolution to issues.

• Onboarding of new customer to help them understand our product.

• Act as a liaison between the customer and internal teams when necessary

• Identify opportunities for cross-sell or upsell to existing customers.

• Ensuring proper following of company policy and guidelines.

• Managing all functions of the branch and logistics processess(receiving,shipping,delivery), data collection and analysis.

• Managing franchise working under branch.