Ashwini Rakshith
Bangalore
Summary
Dedicated and results-driven professional with 5 years of experience in overseeing and optimizing financial operations. Proven expertise in managing day-to-day banking activities, ensuring compliance with industry regulations, and enhancing overall efficiency. Adept at fostering positive client relationships, resolving issues, and implementing strategic initiatives for process improvement.
Overview
7
7
years of professional experience
Work History
Senior Associate
Wipro- Insignia Financial Australia
Bangalore
07.2022 - Current
- Manage areas of responsibilities with banking policy (including Compliance and AML requirements)
- Understanding KYC (Know your customer) CDD (Customer due diligence) verification to ensure adherence to all compliance policies, procedures and regulatory obligations
- Ensure all resolutions are resolved within the set guidelines and ensure to meet the strict SLA
- Resolve and escalate complex matters to the Manager in a timely manner ✓ Ensure all transactions are checked in accordance with Bank policies/procedures
- Processing payments to external institute or to the customer bank account via EFT, Cheque and Gateway payment methods by reviewing and verifying customer
- Processing International payment with GTT , MPS, by using SWIFT
- Handling Rejections, cheque returned, stop payments, daily reconciliation as well as maintaining customer records
- Switching the investment funds with in the members investment portfolio
- Identifying investment funds performance and providing timely information to the customer or financial adviser via email/letter
- Liaise with fraud and investigation team for any suspicious/fraud activity and for any transaction which involves high risk countries
- Handling with various statements and sending it to the customer and financial adviser
- Effective management on escalations, preparing daily WIP and SOP and MOM
- Proactively identify area for process improvements
Senior Associate
Australia New Zealand Bank - ANZ (from Jan 2018 to July 2022)
Bangalore
01.2018 - 07.2022
- Analyze and process corporate investment transactions.
- Communicate about BAU activities with Onshore Stakeholders.
- Involvement in Business Improvement Projects & system testing.
- Provide application solutions for process simplification.
- Complete onboarding corporate clients on Bank systems
- Verify and upload corporate KYC for onboarding custodian clients.
- Process Adviser related client policy database management activities
- Participate in team building activities
- Adviser support related to Product management
Tax Associate
Sai Consultancy
Bangalore
01.2017 - 12.2017
- Collecting all the necessary documents, including W-2 forms, 1099 forms, bank statements, investment statements, receipts for deductions, and any other relevant financial documents
- Identify the correct tax form to use based on your individual or business situation
- Determine total income by adding up all sources of income, including wages, self-employment income, rental income, dividends, and interest
- Resolved customer complaints related to their tax filings in an efficient manner.
- Deposit the total PF and ESI contributions (both employee and employer shares) with the respective authorities within the specified due dates
Skills
- Transaction Monitoring
- Attention to Detail
- Quality checking
- Stakeholder management
- Critical thinking
- Problem solving
- Communication & Collaboration
- Public speaking
- Training
- People Management
- SLA Management
- Root Cause Analysis
- Process guide reviews
- Reporting
CORE SOFT SKILLS
- Confident, articulate, and professional speaking abilities. Proficient computer literacy proven through work experience.
- Critical thinker with effective researching skills proven through work experience in conflict resolution, project management and continuous improvement program.
- Flexible team player who prospers in a fast-paced work environment based on past experience. Interpersonal and relationship building skills.
Accomplishments
- 100% Quality
- Star Performer
- Super Trainer
- Star Quality
- Process Simplifications
Languages
Kannada
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Academic Achievement's
- Year 2016, Bachelors in Commerce – BCOM, Bengaluru University. From BMS College for Women's
Timeline
Senior Associate
Wipro- Insignia Financial Australia
07.2022 - Current
Senior Associate
Australia New Zealand Bank - ANZ (from Jan 2018 to July 2022)
01.2018 - 07.2022
Tax Associate
Sai Consultancy
01.2017 - 12.2017
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