Venkatakrishnan R

Project: Know Your Customer / Transaction Monitoring (individual client End to End)

Role: Checker

• Performed thorough Customer Due Diligence and Enhanced Due Diligence for client support.
• Maintained strict adherence to regulatory guidelines for QA.
• Monitored high-risk accounts by tracking shifts in transaction patterns and customer profiles.
• Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
• Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.
• Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
• Provided training to new team members on KYC procedures, resulting in increased productivity and effectiveness.
• Assisted in the development of new KYC-related tools and systems, contributing to a more efficient and effective AML program.
• Knowledge of financial and banking product, Policy, operations and applicable procedures.
• Review submitted images against ID documents and review information against supporting documents Uploaded (i.e Government ID's, Proof of Address) Name screening for customers with alerts and red flags for discrepancies.
• Initiated and completed high-quality KYC reviews inclusive of data input research and analysis.

Project: Post Closing (US Mortgage)

Role: Process Associate) (Sep – 2021 to Feb 2023)

• Primarily acted as Checker

• To Ensure Quality Check and Assurance are met with 100%.

• I also take care of non-core activities in the team.

• I keep the team informed whenever there are any update/ changes in the process.

• I act as the point of contact between the team and higher management to pass on information

Project: NLSU (US Mortgage)

Role: Senior Process Executive– (1st April’2019 – Sep’2021)

• Primarily acted as Checker
• Ensure the given target is completed within the SLA for customer delight.
• Track the WIP errors; guide the processors to avoid recurrence by training and providing assistance.
• I also take care of non-core activities in the team.
• I keep the team informed whenever there are any update/ changes in the process.
• I act as the point of contact between the team and higher management to pass on information

Project: NLSU (US Mortgage)

Role: Process Executive– (23rd July’2018 – 29th March’2019)

• Ensure Validating Customers Identification is a Valid proof to proceed further with the review.
• Since we are dealing with customer’s critical information, it needs to be done with 100%

accuracy