Ayan Zafrid

• Leveraged knowledge of Minecraft, webhosting, and related services to assist customers effectively.
• Delivered technical expertise on multiple platforms to address billing and technical issues.
• Resolved customer complaints professionally and empathetically, reinforcing a positive company image.
• Utilized and gained experience in relevant software such as Hostbill, Paymenter, Pterodactyl, Crisp, and Gleap.
• Collaborated with team members to enhance service delivery standards.

• Provided technical support for jewelry design software and tools.
• Evaluated new technologies to improve production efficiency and accuracy.
• Analyzed customer requirements and designed solutions that meet their needs.
• Developed training materials for new employees on technical systems.

Owned a highly-succesful minecraft network alongisde my partner, which was later sold for thousands of dollars to investors and became a cornerstone in the lifesteal community.

• Developed and implemented strategic marketing plans to enhance brand visibility.