Ayesha Sabir Khan
Mumbai
Summary
Adaptable telecaller with over four years of experience in inbound and outbound call handling. Known for effective communication and problem-solving skills. Ready to leverage expertise in managing customer interactions.
Overview
5
5
years of professional experience
Work History
Telecaller
Frontline consultant and services
mumbai
11.2021 - 10.2023
- Handled inbound telephone calls from interested customers.
- Maintained and recorded customer information in database.
- Scheduled calls during peak hours to optimize customer engagement. by scheduling daily call times based on peak hours or other factors.
Telecaller
DBSS
mumbai
01.2019 - 10.2021
- Conducted outbound calls to engage potential customers for service offerings.
- Handled inbound telephone calls from interested customers.
- Maintained accurate records of customer interactions in database systems.
- Maintained and recorded customer information in database.
- Utilized CRM software to track and manage customer relationships effectively.
- Analyzed customer feedback to improve outreach strategies and techniques.
Education
High School Diploma -
Anjuman I Islam Allana
Mumbai03-2014
Skills
- Call scheduling
- Telephone sales techniques
- Inbound call handling
- Effective communication
- Problem solving
- Active listening
- Inbound and outbound calls
- Warm calling
- Adaptability and dependability
Languages
English
Beginner
A1
Personal Details
- Date of birth : 23/03/1998
- Address : GNM / 95/21 / Madina chawl social nagar near noorulhuda masjid sion dharavi
- Marital status : Married
- contact info : 7304296490
- Email : asho45809@gmail.com
Timeline
Telecaller
Frontline consultant and services
11.2021 - 10.2023
Telecaller
DBSS
01.2019 - 10.2021
High School Diploma -
Anjuman I Islam Allana