Baidik Ghosh
Bengaluru
Summary
Results-driven Sales Professional with a B.Tech in AI/ML and over a year of experience managing high-value clients, driving revenue growth, and optimizing sales processes. Skilled in using CRM tools (Cratio), Google Sheets for data insights, and MS Office for reporting. Proven track record of exceeding sales targets, streamlining operations, and enhancing customer satisfaction. Strong problem-solving abilities, multitasking, and time management skills. Adaptable to fast-paced startup environments, with expertise in virtual sales meetings via Zoom and fostering long-term client relationships for business growth.
Overview
1
1
year of professional experience
Work History
Senior Business Developer
Codeyoung
Bangalore
04.2024 - Current
- Drove customer acquisition and conversions through personalized consultations, product demonstrations, and curriculum explanations.
- Handled full sales cycles and served as the key contact for high-value clients, ensuring smooth on-boarding, renewals, and up-selling.
- Provided post-sale support to over 500 customers across verticals, maintaining a satisfaction rate of over 90% via timely follow-ups and query resolution.
- Coordinated with internal teams (Finance, Academics, Support) to address referrals, discounts, and escalations, ensuring a seamless customer experience.
Technical & Business Associate
Nth Space Solutions Pvt Ltd
Bengaluru, India
01.2024 - 03.2024
- Collaborated directly with the founder to design, develop, and revamp the company website, ensuring modern UI/UX alignment.
- Engaged in client discussions to gather requirements, present solutions, and maintain ongoing communication for project updates.
- Designed and developed an Arduino-based automation project tailored for a commercial mall environment.
- Adapted to dynamic startup needs by contributing across multiple functions, including tech development, client relations, and operational support.
- Assisted in the recruitment process by screening and shortlisting candidates for technical internships.
Education
Bachelor of Technology (B.Tech) - Computer Science Engineering - Ai&ML
Dayananda Sagar University
Bengaluru, India06-2024
Skills
- Sales Lead Management (Cratio CRM)
- Client Relationship Management & Retention
- Sales Pipeline Development & Closing Strategies
- Data Analysis & Reporting with Google Sheets
- MS Office Suite (Excel, Word, PowerPoint)
- Multitasking & Time Management in Sales Environments
- Customer Assistance (Voice, Chat & Email)
- Sales Performance Tracking & Forecasting
- Product Demonstrations & Consultative Selling
- Team Collaboration & Cross-Department Coordination
- Zoom for Virtual Sales Meetings & Client Engagement
- Problem Solving & Conflict Resolution in Sales
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Advanced (C1)
C1
Kannada
Advanced (C1)
C1
Timeline
Senior Business Developer
Codeyoung
04.2024 - Current
Technical & Business Associate
Nth Space Solutions Pvt Ltd
01.2024 - 03.2024
Bachelor of Technology (B.Tech) - Computer Science Engineering - Ai&ML
Dayananda Sagar University
Similar Profiles
KANIKA SHARMAKANIKA SHARMA
Program Manager & Operations Lead at CodeyoungProgram Manager & Operations Lead at Codeyoung
Neha PandeyNeha Pandey
Sales Manager at CodeyoungSales Manager at Codeyoung
ABHINAV SHARMAABHINAV SHARMA
Sales Manager at CodeyoungSales Manager at Codeyoung