I am Graduate in B.com. Add on Six sigma green belt & Diploma sales and Marketing. Business application @ SENCO GOLD LTD last 5 years I am Assistant Zonal Manager Sales & operation. Franchise handling- Both Primary & Secondary sales, customers engagement activity, Promotional BTL planning & execution, Stocks level maintained as per customer requirement Recruitment, Training development. FOFO store development and Business associate relationship building. Store audit based on company SOP. Business application @ World of Titan channel partner past 11 years. As a Store Manager for the last 7 years. I have worked as a customer relationship management for the last 11 years strong team builder and team leader in a customer service environment. Excellent ability to communicate effectively with both customers and team members. Currently my job role is retail operational.
Hi, I’m
BASUDEB DAS
AZM
Kolkata
Summary
Overview
20
years of professional experience
2
Certifications
Work History
SENCO GOLD LTD
Assistant Zonal Manager Sales & operation
Job overview
- Franchise handling- Both Primary & Secondary sales, customers engagement activity, Promotional BTL planning & execution, Stocks level maintained as per customer requirement Recruitment, Training development
- FOFO store development and Business associate relationship building
- Store audit based on company SOP.
World of Titan
Store Manager
Job overview
- Customer relationship management, team builder and team leader in a customer service environment
- Excellent ability to communicate effectively with both customers and team members.
Senco Gold LtdNorth Bengal, West Bengal
Store Manager
2018 - 2018
Job overview
- Customer Service
Senco Gold LtdHoogly ,North 24pargana, Birbhum,Midnapore,Howrah, Odisha, West Bengal,Odisha
Assistant Zonal Manager
02.2019 - Current
Job overview
- FOFO AND FOCO SALES & OPERATION
- Relationship builds exist and new associates, Store profitability, Team development, Stocks turn, Customer engagement, new footfall generate, new store opening, Meet AOP target
- Maintain Brand images, Expansion business development, Staff recruitment.
Senco Gold Ltd
Commercial Manager
08.2016 - 01.2019
Job overview
- Sales analysis, planning & execution target achieve, BTL activity, INVENTORY management, Stock handling, Customer satisfaction, catchment analysis, Compliance & statutory
- Employee motivation, Team building
- Marketing budget month wise & customer activity.
Mohini Mercantile & watches (p)ltd (World Of Titan)
Store Manager
01.2009 - 07.2016
Job overview
- TGT VS ACHEIVEMENT, BTL Planning, Employee motivation, Catchment analysis, Stock management, Maintaining good relation with every customers & satisfy them by our team members
- Responsible for day to day administration of Retail operation
- Managing and motivating and training new strategy staffs by every day briefing for best productivity
- Planning & execution for target achievement.
Mohini Mercantile & watches (p)ltd (World Of Titan)
Cashier
04.2008 - 06.2009
Job overview
- Cash management (Banking, petty, reserve & float)
- Controlling stocks before stock out situation & indenting perfect time
- Support to the store manager to plan for various operation procedure
- Maintain customer service effectiveness on behalf of store manager in absence of him/her.
Mohini Mercantile & watches (p)ltd (World Of Titan)
CRO (customer relationship officer)
02.2005 - 03.2007
Job overview
- Maintain display, Product knowledge, Learning store operation system.
MOHAN TRADNIG AGENCY
Marketing Executive
07.2004 - 01.2005
Job overview
- TARGET VS ACHIEVED, Contract new retailer, Planning & execution of new Marketing strategy, Visual merchandising & new creative ideas.
Education
Bharath University
Bachelor Degree of commerce
University Overview
Akuni B.G Biharilal Institution
Higher Secondary Education (12th Standard)
University Overview
Akuni B.G Biharilal institution
Secondary Education (10th Standard)
University Overview
Skills
Key Account Management
Certification
DSM (Diploma sales & Marketing), ALLAHABAD UNIVERSITY
Accomplishments
Accomplishments
- Best Zonal Manager award FY 22-23
- BEST STORE MANAGER AWARD ON JULY – SEPT 2014 FROM TITAN COMPANY LTD.
- BEST STORE MANAGER AWARD 2013-14 FROM MOHINI GROUP PVT LTD
- STAR OF THE STORE AWARD 2009-2010 FROM TITAN COMPANY LTD.
- GOLD CLUB AWARD 2009-10,2010-11,2012-13 FROM TITAN COMPANY LTD.
Personalvitae
Personalvitae
Assistant Zonal Manager, 08/09/1980, Kolkata, West Bengal, India, English, Bengali, HindiReferences
References
Available on requestTraining
Training
People ManagementLanguages
English
Advanced (C1)
Bengali
Advanced (C1)
Reading Book
Reading Book
Detective books, Story telling
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Zonal Manager
Senco Gold Ltd
02.2019 - Current
Store Manager
Senco Gold Ltd
2018 - 2018
Commercial Manager
Senco Gold Ltd
08.2016 - 01.2019
Store Manager
Mohini Mercantile & watches (p)ltd (World Of Titan)
01.2009 - 07.2016
Cashier
Mohini Mercantile & watches (p)ltd (World Of Titan)
04.2008 - 06.2009
CRO (customer relationship officer)
Mohini Mercantile & watches (p)ltd (World Of Titan)
02.2005 - 03.2007
Marketing Executive
MOHAN TRADNIG AGENCY
07.2004 - 01.2005
Bharath University
Bachelor Degree of commerce
Akuni B.G Biharilal Institution
Higher Secondary Education (12th Standard)
Akuni B.G Biharilal institution
Secondary Education (10th Standard)
Assistant Zonal Manager Sales & operation
SENCO GOLD LTD
Store Manager
World of Titan
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