Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Work Availability
Timeline
Betty Mol Devasia

Betty Mol Devasia

Hyderabad
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Experienced Process Developer with 3 years successfully overseeing various functions with methodical and thorough approach. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Process Developer

Genpact Pvt Ltd
Hyderabad
02.2020 - Current
  • Assisted with the development of new products by creating process designs that meet customer requirements.
  • Provided training to staff on newly implemented processes and procedures.
  • Maintained accuracy of work by completing deep research and resolving variances.

Process Associate

Tata Consultancy Services Ltd
Hyderabad
02.2019 - 01.2020
  • Resolved customer service inquiries within established time frames while maintaining a high level of quality assurance.
  • Reviewed customer feedback surveys and implemented necessary changes based on results.
  • Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.

Education

MBA -

Pulla Reddy College of Computer Science, JinnaramomJinnaraminnaram MDL
09.2023

BBA -

Vishwa Vishwani Business School of Management, Thumkunta
2018

High School Diploma -

Sri Chaitanya Junior College
03.2015

GED -

NSKK High School, Ferozguda
06.2013

Skills

Technical Skills

  • Optimizing Performance
  • Performance Optimization
  • SEO
  • Debugging and Troubleshooting
  • Performance Monitoring
  • MS Excel

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Telugu
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2

Accomplishments

  • Recognized as a best performer by maintaining all the metrics also rewarded Silver cheers.
  • Attended NSIC Workshop on Entrepreneurship development programme.
  • Championship medal in Kabaddi & Kho-Kho.

Certification

Certification of E-learnings :

  • Generative AI
  • Trust and Safety.
  • Client Relationship
  • People Leadership
  • Risk Management

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Process Developer - Genpact Pvt Ltd
02.2020 - Current
Process Associate - Tata Consultancy Services Ltd
02.2019 - 01.2020
Pulla Reddy College of Computer Science - MBA,
Vishwa Vishwani Business School of Management - BBA,
Sri Chaitanya Junior College - High School Diploma,
NSKK High School - GED,

Similar Profiles

CREATE PROFILE
Betty Mol Devasia