BHUPENDRA ROY
VASHI,NAVI MUMBAI
Summary
Dynamic Business Development Manager with SID HOSPITALITY PVT LTD, skilled in contract negotiation and client relationship management. Successfully identified and secured new clients, enhancing revenue streams. Expert in proposal writing and database management, fostering strong partnerships and driving business growth through strategic market analysis and effective communication.
Overview
17
17
years of professional experience
Work History
Business Development Manager
SID HOSPITALITY PVT LTD
Navi Mumbai
10.2008 - Current
- Identified potential clients, built relationships, and negotiated contracts.
- Drafted proposals for prospects in response to their requests for information.
- Maintained a database of existing customers and prospective leads.
- Organized meetings between senior management and prospective customers.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Maintained open and ongoing communication with clients to meet needs and expectations.
Restaurant Manager
POT POURRI (VASHI)
Navi Mumbai
06.2022 - 03.2025
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Maintained detailed records of sales transactions and daily shift reports.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Optimized profits by controlling food, beverage and labor costs.
Assistant Restaurant Manager
SOY STREET (PAN ASIAN KITCHEN)
Navi Mumbai
03.2019 - 05.2022
- Created weekly work schedules for all restaurant personnel.
- Coordinated catering services for special occasions or corporate events.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Assisted in recruiting, training, and scheduling staff members.
Captain Waiter
TIGHT PUB VASHI
Navi Mumbai
02.2017 - 01.2019
Education
Some College (No Degree) - Arts
BONGAIGAON COLLEGE
BONGAIGAONSkills
- Contract negotiation
- Proposal writing
- Client relationship management
- Database management
- Sales forecasting
- Market analysis
Languages
Hindi
First Language
English
Beginner (A1)
A1
ASSAMESE
Beginner (A1)
A1
BODO
Beginner (A1)
A1
Websites
PROFESSIONAL SKILLS
- Strong proficiency in Microsoft Office, Word, and Excel
- Time management and multitasking abilities
- Problem-solving and analytical thinking
- adaptable and quick to learn new technologies
Timeline
Restaurant Manager
POT POURRI (VASHI)
06.2022 - 03.2025
Assistant Restaurant Manager
SOY STREET (PAN ASIAN KITCHEN)
03.2019 - 05.2022
Captain Waiter
TIGHT PUB VASHI
02.2017 - 01.2019
Business Development Manager
SID HOSPITALITY PVT LTD
10.2008 - Current
Some College (No Degree) - Arts
BONGAIGAON COLLEGE
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