Chaitali Korgaonkar

Worked with Godrej (Security Solutions & Power Energy) and VTP Realty, focusing on client relationships, strategy, and social media.

Additionally, gained valuable experience in:

1. Executing EDM creatives.

2. Planning and ideating Amazon A+ and B+ content.

3. Creating lifestyle 3D shot concepts.

4. Conceptualizing luxe promotion collaterals.

5. Managing offline marketing materials.

6. Handling Google My Business reviews.

Proficient in multi-platform content management, social media strategy, and content curation.

Key responsibilities included:

• Social Media & Client Relationship Management
• Content Calendar & Campaign Planning
• Online Reputation & Engagement Strategies
• Reporting, Metrics, & Budget Management
• Brand & Competitor Analysis
• Content Ideation & Client Presentations
• Billing & Invoicing

• Analyzed customer issues and collaborated on solutions.
• Promoted products to enhance customer experience and meet sales targets.
• Responded to inquiries, resolving product, billing, and service issues.
• Ensured satisfaction with follow-ups and issue escalation.
• Adhered to SLAs (Service Level Agreement), policies, and data protection standards.
• Maintained records and participated in training to improve skills.

• Preparing Itinerary and Costing - Includes Customize Itinerary
• Cooperating with clients to determine their needs and advising them appropriate destinations, modes of transportation, travel dates, costs and accommodations
• Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
• Attend travel seminars to remain updated with tourism trends
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages