Chandni Chhetri
Summary
Customer-Focused Cabin Crew experienced in delivering exceptional inflight services. Achieved high passenger satisfaction through expertise in safety procedures, emergency response, and cultural sensitivity. Committed to upholding hospitality standards and representing airline brand with professionalism.
Overview
8
8
years of professional experience
Work History
Lead Cabin Attendant
Indigo airlines
05.2018 - Current
- Led cabin crew to ensure seamless in-flight service and passenger comfort.
- Ensured passengers safety on over 100 domestic flights/international flights.
- Assist in managing a clean and organised cabin environment while delivering out- standing inflight services.
- Ensured adherence to safety protocols and calmly handled emergency procedures.
- Gone above and beyond to make passengers flight comfortable and memorable while keeping safety in mind.
- Led a crew of 6 in managing cabin for high frequency domestic flights carrying 180+ passengers.
- Promoted to lead cabin attendant in 2022 in recognition of my outstanding leadership and excellent communication skills by the management team.
Education
Westpoint School, Darjeeling
West Bengal , IndiaSkills
- Leadership
- Excellent communication skills
- Crisis management
- Teamwork and adaptability
- Time management and multitasking ability
- Exceptional customer service skills
- Empathy and positive attitude
- Safety awareness
Languages
Nepali
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Nepali
Proficient (C2)
C2
Accomplishments
- Awarded as a grooming star twice in a row.
- Awarded by the customer service team for being and outstanding performer in flight.
Personal details
- DOB-01-04-2000
- Height-160cm
- Weight-59kgs
- BMI-23
Timeline
Lead Cabin Attendant
Indigo airlines
05.2018 - Current
Westpoint School, Darjeeling