Danish Pathan
Mumbai
Summary
Sales and Key account management professional with Over 8+ years of experience with leading organizations. Skilled in corporate sales, Customer Relationship Management, Profit Maximization, Team Management, Client Acquisitions, Closing Sales, key account management. Driven professional with outstanding communication and negotiation skill. Drives success with oversight of value-based selling and perfect timing. Committed to delivering maximum profits and offering top-notch services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Enterprise Sales Manager
Cleartax
Mumbai
07.2022 - Current
- Taking complete ownership for the portfolio of accounts.
- Maintain healthy relationships with clients through regular communication and other services Understanding the client’s requirements and helping the product teams to implement the same in product updates and new product launches.
- Analyzing Account performance against Key Metrics to identify, recommend and execute a better overall strategy.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Responsible for up-selling of current product and cross- selling of new products. Applied excellent negotiation, upselling and sales techniques to maximize revenue.
- Managed key account matters including solving issues, updating on project milestones, attending meetings, and managing other communications.
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
Business Development Manager
Think and Learn Pvt Ltd (Byju's)
Mumbai
11.2019 - 07.2022
- Managing a team of 17 members with their daily key responsibilities areas.
- Created short-term and long-term goals for business team to achieve objectives.
- Following up with the bi- weekly targets assigned to the team.
- Handling daily tasks and operations on LEAD SQUARED (CRM PORTAL) on daily basis & updating reports on performance of the team.
- Closing deals and training team members to achieve their targets. Ensuring booked appointments are properly catered from team.
- Developing growth strategies and plans for the business.
Assistant Manager (Client Servicing)
Indiamart Intermesh Limited.
Mumbai
07.2018 - 11.2019
- To generate leads along with assigned team and identify decision makers within targeted leads and initiate sales process.
- Retaining and renewing customers as well as maximizing the revenue while upselling. Maximizing weekly revenues by overachieving daily targets.
- Training Customers online and offline on Indiamart Seller Panel. Maintaining reports for all training sessions and shortlisting exercise.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Acting like a consultant to the client and offering them recommended services and solutions. Handling Customer queries / grievances & solving issues if any.
Production and Planning Engineer
Vishay Semiconductors Pvt Ltd.
Mumbai
10.2016 - 04.2018
- Co-ordinating with project activities w.r.t. Utilities, Machines and Manpower, monitoring overall Operations and Ensuring Timely Completion of final product.
- Operations and Maintenance - Possess knowledge of techniques for Planning and effectuating Utility maintenance activities for Ensuring Zero/Minimum Breakdowns.
- Team Management - Successfully managed 35 members with their daily key responsibilities areas also motivating them through clear communication for outstanding organizational skills. Improving productivity through hourly supervising production.
Education
Electronics And Telecommunication Engineering
HJ Thim College of Engineering
Mumbai06-2016
High School Diploma -
SVP Polytechnic
Mumbai05-2013
State Secondary School
Fatima Devi High School
Mumbai05-2010
Skills
- Business strategy
- Contract development and management
- Team Leadership
- Microsoft Excel
- Salesforce CRM
- Key accounts and territory management
- Consultative sales
Certification
- Completed Post Graduate Diploma in Marketing from Wellingkar's Institute in April 2018.
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1
Timeline
Senior Enterprise Sales Manager
Cleartax
07.2022 - Current
Business Development Manager
Think and Learn Pvt Ltd (Byju's)
11.2019 - 07.2022
Assistant Manager (Client Servicing)
Indiamart Intermesh Limited.
07.2018 - 11.2019
Production and Planning Engineer
Vishay Semiconductors Pvt Ltd.
10.2016 - 04.2018
Electronics And Telecommunication Engineering
HJ Thim College of Engineering
High School Diploma -
SVP Polytechnic
State Secondary School
Fatima Devi High School
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