DARSHAN NAIK
MUMBAI
Summary
Senior Manager with expertise in partnership development and business growth. Proven track record in influencing decision-makers and implementing strategies that enhance profitability. Strong background in customer relationship management and team leadership, driving revenue increases through process-oriented compliance.
Overview
15
15
years of professional experience
Work History
Senior Manager
Mahindra Finance
Mumbai
10.2022 - Current
- Spearheaded cross-functional teams to execute strategic initiatives effectively.
- Cultivated relationships with key clientele, driving achievement of monthly sales targets.
- Designed innovative products for employee lease program, enhancing sales and business growth opportunities.
- Coordinated collection of rental payments with over 50 SPOCs monthly for operational efficiency.
- Developed IT portal for customers, optimizing processes for seamless purchasing experiences.
Senior Manager
Orix auto infrastructure Services
Mumbai
02.2021 - 10.2022
- Contributed to 20% of overall branch revenue as a top performer.
- Onboarded over 25 clients across consulting, FMCG, and logistics sectors.
- Conducted regular account reviews to evaluate performance and identify growth opportunities.
- Proactively addressed potential issues within key accounts to prevent business loss.
Senior Associate Manager
SMAS Auto Leasing India Ltd
Mumbai
10.2018 - 11.2020
- Achieved 120% of sales target in first year for passenger and commercial vehicle leasing.
- Developed ground-level marketing strategies that generated leads for commercial vehicle sales.
- Optimized resource allocation through budget monitoring and necessary adjustments to meet financial goals.
- Cultivated customer relationships to enhance sales opportunities.
Team Leader
Sai Service - Maruti Suzuki dealership
Mumbai
01.2015 - 10.2018
- Trained and mentored new team members in customer service protocols to enhance performance.
- Increased corporate sales by developing and executing effective sales strategies.
- Organized corporate events that boosted brand awareness and generated leads.
- Exceeded annual sales targets through strategic account management initiatives.
- Conducted performance evaluations for sales staff, identifying improvement areas and setting objectives.
Team Leader, Retail Sales
Auto Hangar - Honda Car dealership
Mumbai
03.2012 - 06.2015
- Maximized team performance and efficiency by leading daily sales operations.
- Coordinated training sessions for new sales staff on dealership policies and procedures.
- Fostered strong customer relationships to improve service satisfaction.
Delivery Coordinator
Spectra Motors , Maruti Suzuki Dearlship
02.2011 - 03.2012
- Coordinated delivery schedules for customer vehicles and parts to ensure timely arrivals.
- Managed daily communication between sales and logistics teams to enhance operational efficiency.
- Oversaw documentation processes for vehicle deliveries and customer pickups, maintaining accuracy.
Education
Bachelor of Commerce -
Rajiv Gandhi Night College of Commerce
Mumbai04.2017
HSC -
Vikas Night College of Commerce
Vikhroli 02.2010
SSC -
Vikas High School
Vikhroli03.2008
Skills
- Strategic planning and market analysis
- Account management
- Effective communication
- Project management
- Lead generation
- Sales and marketing
- Business development
Awards and recognition
- Sales Achiever – International Conference, Vietnam (2024), Mahindra Finance
- Sales Achiever – International Conference, Baku, 2023, Mahindra Finance
- Nominated for the Young Leadership Development Program (YLPD), Mahindra Finance
- Winner – West Zonal, NEXA National Sales Championship (Pan India), Maruti Suzuki (2017)
- Winner – Sales Contest (Pan India), Nexa Sai Services (2017)
- Winner – Highest Sales, Suzuki S-Cross (Mumbai Region), Maruti Suzuki (2016)
- Best Corporate Sales Team Leader, Auto Hangar India Pvt Ltd – Honda Division (Mumbai Region, 2015)
- Recognized for highest corporate division sales, Auto Hangar India Pvt Ltd – Honda Division (2014–2015)
Languages
- ENGLISH
- MARATHI
- HINDI
Timeline
Senior Manager
Mahindra Finance
10.2022 - Current
Senior Manager
Orix auto infrastructure Services
02.2021 - 10.2022
Senior Associate Manager
SMAS Auto Leasing India Ltd
10.2018 - 11.2020
Team Leader
Sai Service - Maruti Suzuki dealership
01.2015 - 10.2018
Team Leader, Retail Sales
Auto Hangar - Honda Car dealership
03.2012 - 06.2015
Delivery Coordinator
Spectra Motors , Maruti Suzuki Dearlship
02.2011 - 03.2012
Bachelor of Commerce -
Rajiv Gandhi Night College of Commerce
HSC -
Vikas Night College of Commerce
SSC -
Vikas High School