Deepak Kumar

• Successfully managed a cluster of teams consisting of 40 members indirectly and 5 team leaders, achieving consistent growth in sales revenue and profitability.
• Developed and implemented effective operational strategies, resulting in a 100% increase in revenue in a year.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and operational strategies.
• Managed budgets and resources, optimizing operational efficiency and cost-effectiveness while maintaining high-quality service delivery.
• Fostered a culture of collaboration and productivity, providing guidance, support, and mentorship to team leaders and facilitating cross-functional cooperation.
• Collaborated with various placement cells to identify and attract top talent for the department, resulting in a 30% reduction in recruitment time and a 15% increase in the quality of new hires.
• Created Standard Operating Procedures (SOPs) for the department, improving operational efficiency and ensuring consistent service delivery across teams.

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• As an Operations and Sales Team Leader, I successfully managed a team of 10-14 members, guiding and supporting them in achieving their targets and goals. Our team was the top-performing team in the company, contributing to 25% of the overall revenue.
• Through my leadership and mentorship, I helped a couple of Business operations executives develop into brilliant leaders.
• Expanded company customer base and cemented market presence by implementing strategic sales plans.
• Facilitated ongoing training to keep sales and operations team successfully closing deals and revenue over 1million rupees per month, and met over 120% T vs A throughout my tenure
• Built strong team by recruiting and developing top sales talent.

• Focused on marketing, sales, leadership, HR and Business development to increase the brand awareness of the product throughout the country thus leading to profit
• Mentored 250+ Campus ambassadors throughout India to create a community for the product and increasing brand value
• Collaborated with multiple colleges to crack deals and increase market presence
• Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
• Had 140% TvsA throughout my tenure with 15-20% delta every month