Deepak Shukla

• Handling sales and business development for Bullet Resistant Glass (BRG) across North India.

• Managing key accounts, OEM clients, defence-related enquiries, and institutional projects.

• Experienced in technical sales discussions related to automotive and ballistic glass solutions.

• Coordinating with customers for specifications, certifications, testing standards, and project requirements.

• Worked on BRG requirements for defence vehicles, automotive applications, and high-security installations.

• Handled architectural glass enquiries for premium hospitality and commercial projects.

• Developing dealer network, client relationships, and project-based business opportunities.

• Managing techno-commercial negotiations, quotations, and tender-related activities.

• Coordinating internally with production and technical teams for project execution and timely delivery.

• Strong understanding of laminated glass, toughened glass, insulated glass, and automotive glass applications.

• Led branch sales team to achieve monthly and quarterly targets through effective coaching and performance management.
• Developed strategic sales plans aligned with organizational goals, enhancing customer acquisition and retention.
• Analyzed market trends to identify growth opportunities, driving product promotions and service offerings.
• Implemented customer relationship management tools to streamline client interactions and improve service delivery.
• Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
• Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
• Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.

• Cultivated strong client relationships through effective communication and personalized service.
• Facilitated conflict resolution, ensuring customer satisfaction and loyalty retention.
• Analyzed client needs to recommend tailored financial products and services.
• Collaborated with cross-functional teams to enhance client onboarding processes.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
• Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization.
• Participated in staff meetings to discuss innovative strategies to improve services.
• Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.

• Led team in achieving sales targets through strategic planning and execution of marketing initiatives.
• Developed and implemented training programs to enhance team performance and product knowledge.
• Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
• Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
• Streamlined operational processes, improving efficiency in policy issuance and claims management workflows.