Summary
Overview
Work History
Education
Skills
Accomplishments
Totalbankingexperience
Technicalskillsandcertification
Roles And Responsibilities
Timeline
Generic

DHANALAKSHMI P

Branch Operations Head
Madurai,Tamilnadu

Summary

Experienced banking professional with expertise and knowledge in driving organizational growth and success. Strong background in the banking industry, equipped with the necessary skills to contribute to company objectives. Committed to delivering exceptional results and utilizing extensive experience to make a positive impact on overall performance. Ready to take on new challenges and contribute to the development and achievement of organizational goals.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

Branch Operations Head

AXIS Bank Ltd
Madurai
1 2022 - Current

Personal Banker Authoriser

HDFC Bank Ltd
03.2021 - 12.2021

Deputy Branch Manager

INDUSIND Bank Ltd
Madurai
05.2015 - 02.2021

Fault Management Engineer

Nokia Solutions Networks (Randstad India Pvt Ltd)
Chennai
06.2014 - 12.2014

Education

B.E. (ECE) - Electrical, Electronics And Communications Engineering

Seethaiammal Engineering College At Sivaganga, Anna University
Sivaganga, India
06.2006 - 04.2010

HSC -

H.N.U.P.R. Matric. Hr. Sec. School, Nilakottai, Tamil Nadu (Matriculation)
Nilakottai, India
06.2005 - 04.2006

SSLC -

Vivekananda Matric Hr. Sec. School, Sholavandan, Tamil Nadu (Matriculation)
Sholavandhan,India
06.2003 - 04.2004

Skills

IRDA Certified

NISM Certified

Accomplishments

  • Audit rating in low risk in the FY 2022-2023.
  • Target achieved for the Q1 in Life insurance product.
  • CASA book growth is achieved for Q1.
  • IAD audit rating in the FY 2021-2022 low risk (92%).
  • Target achieved for the FY 2021-2022 in Life insurance product.
  • Selected for outstanding performance in Life insurance at Q1 & Q2 - FY 2021-2022.
  • Rated 3.5 in the FY 2016-2017 and Rated 4.6 in FY 2017-2018 (which is Top rating in IndusInd Bank Ltd).
  • Target Achieved for the financial year 2017-2018 in Life insurance product (Singapore Contest).
  • Audit Rating improved from 4 STAR to 5 STAR Rating.
  • Achieving Every month Savings account Target.
  • Selected for Best DBM Award in operational and service category in regional level Meet in the financial year 2017-2018.
  • Selected for Outstanding Performance in Life Insurance in the Financial Year 2018-2019.
  • BMU Audit Rating is 92% and PAQ Audit Rating is 90% & 60% of Branch revenue is generating by operations team through cross selling of products.

Totalbankingexperience

9 years

Technicalskillsandcertification

  • MS-OFFICE
  • IRDA certified
  • NISM - Certified

Roles And Responsibilities

Taking care of whole operations (Cash, Clearing, BNA, GPS verification) related activities of Branch., Handled the branch of 130 Crores of CASA,TD Book and lead with 5 members., Achieved A rating achieved A rating in Internal Audit with 85.1, secured satisfactory in service quality, achieved 70 Crores in assets and made branch profitable., Verification of Account opening documents (Current, savings, Tasc, HUF), Custodian of the branch., Cross selling of all Liability and Third-Party Products, KYC and AML Queries, Clearing Desk Verifications, Team Handling (Operations), Cross Selling (Life Insurance, Mutual Fund, Premium Debit cards, Health Insurance, General Insurance).

Timeline

Personal Banker Authoriser

HDFC Bank Ltd
03.2021 - 12.2021

Deputy Branch Manager

INDUSIND Bank Ltd
05.2015 - 02.2021

Fault Management Engineer

Nokia Solutions Networks (Randstad India Pvt Ltd)
06.2014 - 12.2014

B.E. (ECE) - Electrical, Electronics And Communications Engineering

Seethaiammal Engineering College At Sivaganga, Anna University
06.2006 - 04.2010

HSC -

H.N.U.P.R. Matric. Hr. Sec. School, Nilakottai, Tamil Nadu (Matriculation)
06.2005 - 04.2006

SSLC -

Vivekananda Matric Hr. Sec. School, Sholavandan, Tamil Nadu (Matriculation)
06.2003 - 04.2004

Branch Operations Head

AXIS Bank Ltd
1 2022 - Current
DHANALAKSHMI PBranch Operations Head