Hi, I’m
Dibosh Baruah
General Manager, B2B Sales
Guwahati,Assam
Summary
To seek a senior management role in an MNC wherein I could strategize and implement my concepts and ideas in meeting the Organizational defined Corporate Objectives, Vision & Mission & Core Values by effectively gathering & synergizing my strength and that of my teams and simultaneously providing opportunities for career growth and well-being.
Overview
19
years of professional experience
12
Certifications
3
Languages
Work History
Viacation Tourism Pvt. Ltd., Gurugram
General Manager
2023.04 - Current (1 year & 5 months)
Job overview
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Established and maintained effective communication with staff members to ensure efficient operations
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation
- Maintained relationships with vendors to obtain the best pricing on supplies and materials
Ebix Travels Pvt. Ltd.
State Business Head - North East India
2019.01 - 2023.03 (4 years & 2 months)
Job overview
- Strategized for the achievement of regional sales target through the zonal team by breaking down annual targets to half yearly, then quarterly, and finally monthly
- Continuously monitored the achievement of targets by keeping a close check on monthly progress
- Built and strengthened relationships with industry partners to drive growth.
Atlas Tours & Travels Pvt. Ltd., Mumbai
Head - East India
2018.01 - 2018.12 (11 months)
Job overview
- Continuously monitored the achievement of targets by keeping a close check on monthly progress
- Ensured satisfactory resolution of Agent queries and concerns in a timely manner
- Learned and adapted quickly to new technology and software applications.
- Provided professional services and support in a dynamic work environment.
Flight Raja Travels Pvt. Ltd. (via.com), Bengaluru
Zonal Head - North East India
2009.07 - 2017.12 (8 years & 5 months)
Job overview
- Managing my team and their performance
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Monitoring the number and quality of sales calls made by the team
- Proper time management by the team
- Team Review - Regularly check progress: Are you on target to reach your goals
- Focus on sales growth, channel growth, and customer growth
Akbar Online Booking Company Pvt. Ltd., Mumbai
Manager Sales - East & North East India
2007.12 - 2009.06 (1 year & 6 months)
Job overview
- To meet new agents and potential customers on a regular basis
- To ensure a smooth relationship is maintained between the customer and the organization
- To keep a close watch on all the competition activities
- Cross-trained existing employees to maximize team agility and performance.
Ascent Air Pvt. Ltd. (Distributor Abacus India)
Senior Sales & Tech Support - East & North East India
2005.10 - 2007.12 (2 years & 2 months)
Job overview
- Provided technical support for users including installing operating system, Abacus Software, and other supporting software in different locations across the market
- Performed system maintenance of all computers to ensure they remain free of viruses, spyware, and malicious code
- Prepared and presented sales reports and customer profiles to upper management.
Education
IGNOU , Guwahati
Bachelor of Computer Applications
Assam Institute Of Technology , Guwahati
Diploma In Computer Hardware & Networking
Institute Of Engineers, India , Guwahati
AMIE (Section A) from Computer Science
Skills
Customer Relationship Management
Certification
Abacus Basic Functionalities Training Program
Accomplishments
- Gave more than 200% growth in present organization alone in just six months.
- Got "Employee of the year 2008" certificate from akbartravelsonline.com for outstanding sales performance.
- Got "Employee of the year 2010" certificate from via.com for outstanding sales performance along with a reward of 5 lacs rupees as incentive.
Activities
- Travelling
- Cooking
- Pro Driving
- Adventure Sports
- Audiophile (Music)
Current CTC
Current CTC: 30,00000
Expected CTC
38,00000
Hobbies
- Audiophile: Being an audiophile involves a deep appreciation for high-quality audio reproduction and a passion for music.
- Cooking: Its my passion and I really enjoy experimenting on various cuisines and exploring cultures.
- Travelling: My traveling involves visiting new places, experiencing different cultures, and exploring diverse landscapes.
- Adventure Sports: My activities encompass a range of thrilling and physically demanding activities, such as rock climbing, skydiving, bungee jumping, or white-water rafting, and so on.
- Driving / Riding Motorbike: I like exploring various destinations on long drives and also enjoy solo bike rides to unseen places.
Timeline
General Manager
Viacation Tourism Pvt. Ltd.
2023.04 - Current (1 year & 5 months)
State Business Head - North East India
Ebix Travels Pvt. Ltd.
2019.01 - 2023.03 (4 years & 2 months)
Head - East India
Atlas Tours & Travels Pvt. Ltd.
2018.01 - 2018.12 (11 months)
Zonal Head - North East India
Flight Raja Travels Pvt. Ltd. (via.com)
2009.07 - 2017.12 (8 years & 5 months)
Manager Sales - East & North East India
Akbar Online Booking Company Pvt. Ltd.
2007.12 - 2009.06 (1 year & 6 months)
Senior Sales & Tech Support - East & North East India
Ascent Air Pvt. Ltd. (Distributor Abacus India)
2005.10 - 2007.12 (2 years & 2 months)
IGNOU
Bachelor of Computer Applications
Assam Institute Of Technology
Diploma In Computer Hardware & Networking
Institute Of Engineers, India
AMIE (Section A) from Computer Science
Abacus Basic Functionalities Training Program
Abacus Fares & Ticketing Training Program
Online Travel Training certificate on Singapore
Online Travel Training certificate on UAE
Online Travel Training certificate on New Zealand
Online Travel Training certificate on Dubai Specialist
Online Travel Training certificate on Star Alliance
Online Travel Training certificate on One World Training Academy
Alaska Certified Travel Expert Certificate Bronze
Alaska Certified Travel Expert Certificate Silver
Alaska Certified Travel Expert Certificate Gold
Thailand Holiday Expert Certificate
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