Disha Sharma

Role and Responsibilities.

• Broker Relationship Management: Maintaining strategic relationships with brokers to maximize revenue.
• Identifying the market opportunities and providing tailored solutions as per the client's needs to enhance customer satisfaction.
• Managing MNC brokers in Pune with a client portfolio of 50 crore annually.
• Activation of new brokers, negotiated high-value key accounts, resulting in a 30% increase in annual GPW.

• Brand building and creating awareness among the audience about the product.
• Strengthening domain authority on the web.
• Increase organic traffic on the website, and improve SERPs ranking.

• Engineered innovative store layouts that resulted in a 40% improvement in customer navigation, and a 28% increase in sales.
• I worked on the sales floor, understanding customer preferences, and closed high-value deals.
• Worked cohesively with the accounts, operations, and sales teams to maximize revenue, reduce turnaround time, and enhance the customer experience.

• Benchmarking of the industry standards of TNA.
• Conducted a survey of employees for the TNA process to identify improvement areas.
• Strategized the training program and the mode of learning for the employees after analyzing the crucial areas for survey.