Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Divya Pallavi

Divya Pallavi

Summary

Looking forward to joining a growth-oriented organization wherein I can contribute my skills and contribute to the growth of the organization and grow parallelly with it.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sr Program Advisor

Interview Kickstart
06.2023 - 03.2025
  • Counseled software engineers with 5 to 30 years of experience, facilitating transitions to MAANG++ and Tier 1, product-based companies.
  • Optimized campaign insights through collaboration with marketing and product teams.
  • Led a team of 4 advisors, tracking performance and fostering professional development.
  • Conducted discovery sessions on Google Meet, enhancing lead engagement and conversion rates.
  • Achieved conversion rates exceeding 5.5%, surpassing industry averages.
  • Managed high-ticket sales averaging ₹3 lakhs, ensuring alignment with client needs.
  • Engaged webinar-generated leads, guiding IT candidates in interview preparation.
  • Participated in standup meetings to provide insights on marketing strategies and lead generation.

Sr Academic Counselor

getutee
08.2022 - 03.2023

● Make outbound calls to drive monthly sales targets with working professionals as
the target audience.(150+ calls)
● Identifying references through the existing customer base to increase the sales pipeline
● Responsible for adherence to the inside sales process, tools, and the number of enrolments.( 1-4 lacs per week)
● Handled Objections and Price negotiations in order to generate Sales Revenue.
● Maintained effective communication till the time learner is onboarded

Academic Counselor

upGrad
03.2022 - 07.2022
  • Guided prospects in selecting the right education programs in collaboration with premier institutes (IIITB, NIMMS, IMT Ghaziabad, etc.).
  • Provided counseling via phone, email, chat, and social media.
  • Met and exceeded weekly and monthly revenue/enrollment targets.
  • Managed CRM entries (Leadsquared) and led the sales pipeline via outbound calls.

Academic Counselor

Vedantu Innovations Pvt Ltd
04.2021 - 01.2022
  • Converted demos into sales and launched new categories (Classes 3-5).
  • Achieved monthly revenue targets consistently.
  • Built strong customer relationships and drove clarity around products.

Business Development Executive

DataTrained Education
Noida
10.2020 - 03.2021
  • Promoted professional courses to freshers and working professionals.
  • Achieved monthly targets, including a personal best of Rs.10.5 Lacs in sales.
  • Focused on on-call conversions.

Intern

StockHolding Corporation of India Ltd
Ranchi
  • Conducted financial awareness programs and completed a research project using primary and secondary data.
  • Exceeded targets set by the company.

Education

MBA - Finance & Marketing

Amity University
Jharkhand
09-2020

BBA -

Sikkim Manipal University
01.2017

Intermediate in Science -

Central Academy
Jharkhand

Skills

  • People Management
  • Business Development
  • CRM HUBSPOT, LS, AMEYO, NPF, TATA TELE,
  • Time Management
  • Negotiation
  • Sales
  • Counseling
  • Campaign Strategy
  • Resume Review
  • Client RelationsClient Relations
  • Customer Retention
  • People Management
  • International Sales
  • Direct Sales
  • Sales Management
  • Customer ExperienceCustomer Experience
  • Negotiation
  • Customer Satisfaction (CSAT)
  • Phone Etiquette

Languages

  • English
  • Hindi
  • French (learning)

Certification

ChatGPT for Business Communication

Timeline

Sr Program Advisor

Interview Kickstart
06.2023 - 03.2025

Sr Academic Counselor

getutee
08.2022 - 03.2023

Academic Counselor

upGrad
03.2022 - 07.2022

Academic Counselor

Vedantu Innovations Pvt Ltd
04.2021 - 01.2022

Business Development Executive

DataTrained Education
10.2020 - 03.2021

Intern

StockHolding Corporation of India Ltd

MBA - Finance & Marketing

Amity University

BBA -

Sikkim Manipal University

Intermediate in Science -

Central Academy
Divya Pallavi