Duryodhan Sahu
Balasore
Summary
Seasoned Area Collection Manager with background in overseeing successful collection operations. Skilled in strategizing and implementing effective collection initiatives, ensuring compliance with legal guidelines, and managing high-performing teams. Known for strong leadership skills, ability to reduce debt outstanding amounts, and improving overall operational efficiency. Committed to fostering positive customer relationships while achieving business objectives.
Overview
7
7
years of professional experience
Work History
Area Collection Manager
L&T FINANCE LTD
08.2024 - Current
- Handling delinquent accounts of PL and CL portfolios from Bkt X to Bkt 3.
- Handled escalated cases from Customer Service department relating to disputes over payments or charges.
- Generated monthly reports summarizing account receivable activity, delinquency trends, and other key metrics.
- Monitored performance of team members through weekly meetings and one-on-one coaching sessions.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Developed and implemented collection strategies for assigned accounts.
Sr Relationship Officer
ADITYA BIRLA CAPITAL FINANCE LTD
11.2023 - 08.2024
- Sale & Collection in micro LAP & pl , Bl product, handling 5cr Pos protofolio
- Facilitated cross-selling opportunities between different departments within the organization.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Collected payments from delinquent accounts while maintaining positive relationships with clients.
- Resolved customer complaints efficiently by leveraging problem-solving skills and responding promptly to inquiries.
SR Sales Executive
HDFC BANK
11.2022 - 11.2023
- Sales HL& LAP and achive Individual target and assign team member target also.
- Pay scale: 2.10 Lac per Annum & other Additional competition
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sr Collection Officer
INDIABULLS CONSUMER FINANCE LTD
01.2020 - 09.2022
- Company Overview: (Rename Dhani loans & serviceLtd)
- Collection of from Bkt X to Overall delinquency in unsecured loan.
- (Rename Dhani loans & serviceLtd)
- Pay Scale: 2.37 Lacs Per Annum and other Additional compensation
Community Service Officer
SATIN CREDITCARE NETWORK LTD
08.2018 - 01.2020
- Company Overview: (MICRO FINANCE)
- Both sales & collection personal loan & Group loans
- Pay Scale: 1.84 Lacs Per Annum and other Additional compensation
- Developed positive relationships with members of the community through active outreach efforts.
Education
B.Com - Accounting And Finance
North Odisha University
Baripada01.2016
Higher Secondary Certificate of Commerce - CHSE Odisha
F.M Junior College
Balasore01.2011
Secondary Certificate -
BSE Odisha
Balasore01.2009
Skills
- Account reconciliation
- Collection strategies
- Delinquency management
- Data analysis
- Performance monitoring
- Customer relationship management
- Portfolio management
- Managing delinquent accounts
- Team leadership
Languages
- Odia
- Bengali
- Hindi
- English
Hobbies and Interests
- Newspaper Reading
- Drawing
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 05/10/94
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Computer Knowledge
23/33 W.P.M, HTML, MS Office, ERP9.1
Timeline
Area Collection Manager
L&T FINANCE LTD
08.2024 - Current
Sr Relationship Officer
ADITYA BIRLA CAPITAL FINANCE LTD
11.2023 - 08.2024
SR Sales Executive
HDFC BANK
11.2022 - 11.2023
Sr Collection Officer
INDIABULLS CONSUMER FINANCE LTD
01.2020 - 09.2022
Community Service Officer
SATIN CREDITCARE NETWORK LTD
08.2018 - 01.2020
B.Com - Accounting And Finance
North Odisha University
Higher Secondary Certificate of Commerce - CHSE Odisha
F.M Junior College
Secondary Certificate -
BSE Odisha
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