Ergadhindla Nagaraju

1.Launching Yulu in a new cluster or in areas of the existing cluster.

2.Running day-to-day operations and implementing the strategy for the cluster.

3.Represent Yulu at local events in your cluster and work with the Partnership team to create and strengthen relationships with the government and private bodies.

4.Being on the field to manage the operations and the on-ground team (bike engineers, bike marshals etc.) in the cluster; interacting with them.

5.Constantly evaluating the field operations, Implementing the standard operating procedures (SOPs), taking corrective actions and strengthening the position of Yulu.

6.Being on the field, interacting with the team working on the field and auditing the operations and conducting/arranging training as necessary.

7.Coordinating with the central control room for maximizing efficiency.

8. Being in regular contact with customers and getting their feedback.

9.Responsible for the operational KPIs, e.g. the usage metrics of the MMVs, revenue, % utilization, customer satisfaction index, the efficiency of the fleet management etc.

• Worked in matrix management environment with oversight of operations, sales, finance, human resources, safety and tech team
• Advanced productivity KPIs to achieve key business goals and objectives
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
• Formulated processes to reduce downtime and financial loss
• Identified procedure or process changes required to improve performance and productivity
• Led improvement initiatives to advance operational efficiencies and increase revenue
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies
• Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics
• Partnered with vendors and suppliers to effectively manage and budget
• Managed 100 members team of different groups

• Handling a cross functional team of Business development and Operations
• Responsible for Daily Ops and Overall Growth
• P&L in the Aligned Partnerships and Properties
• Launch Bounce Bike Rentals in Hyderabad in
• Oct 2019 along with as a part of Launch team
• Identify, generate, and close business opportunities through a variety of strategic prospecting and account development activities
• Handle internal & External stakes to operate at Aligned properties smoothly
• Managing end-to-end business process right from pitching, planning and closing the deal to relationship management
• Work alongside
• Product, Engineering Marketing to execute these partnerships
• Launch Kirana Project as a part of Strategy team in Hyderabad
• Strategized & Expanded Kirana Across the city with more than 4000 Touch points
• Tied up with
• HYD Metro, South central railways, Techpark's and colleges for Alliances.