Looking for a challenging and responsible opportunity to lead and manage demanding projects. Utilize the best Industry experience to strengthen the team in a professional organization and exceed Employer's expectations.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
Work History
Manager- Sales
Gsquare Housing Pvt Ltd
09.2023 - 04.2025
Professional Experience of Thirteen Years
Actively involved in sales and registration process , till handover coordinate for happy customers
Built long-lasting client relationships through excellent customer service and consistent followups.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Increased sales revenue by developing and implementing effective sales strategies.
Manager - Sales & Customer Relation Management
Sameera Estates Pvt Ltd
08.2020 - 08.2023
Heading Tele-sales team.
In-charge of the Sales Team - Conversion drive was the primary goal.
Client communication
Documentation works of projects, banking operations, project approvals and customers loan approval.
Responsible for stage payments on time.
Proactively analysing clients' expectation and fulfilling their needs.
REGISTRATION PROCESS - Liason between the client and the Government departments for registration process, includes state government officials, bankers, Electricity Board, Taxation and corporation approval protocol managed on behalf of customers
Manager - CRM
Trisquare Properties Pvt Ltd
03.2018 - 02.2019
Involved in unit inspection, construction quality inspection, and outsourced product qualities were checked, and Hand-over approval was completely coordinated before the customer is involved.
Post-Handover the maintenance team operations were taken care whenever required.
Administrative Officer
Sri Sai Educational & Charitable Trust.
12.2013 - 06.2014
Reporting directly to the Treasurer.
In-charge of trust activities -scheduling appointments collection process on monthly basis.
Loan processing for small-scale businessperson in and around Trichy.
Senior Executive -Sales & CRM
Casa Grande Pvt Ltd.
06.2014 - 12.2013
Utterly involved in Sales action for projects ETERNIA, AQUA and TIARA.
Handling generated leads, fixing site visits and conversion of sales.
Planning & execution of sales & collections project-wise, Email issue resolution & respond promptly to clients.
Customer Relation Management - Welcome kit, accomplish service of clients, Demands raised, Bank approvals, customer funding on stage wise collection, Bank disbursement, Registration activities, Maintain CRM Software, Customization and inspection of units, customer care activities post-handover.
CRM Executive
Rakindo Kovai Township Pvt Ltd.
01.2011 - 10.2013
Utterly involved in Customer Relation Management, Maintain CRM Software, Stage wise payment demand raised with the customer and the banker.
Payment collection on time, Co-ordinate on registration and involved in the timely operations to hold the customer on board.
Develop the bond with developer and the customers.
Referral action were encouraged for the healthy growth of company.
Education
B.TECH - Biotechnology
Periyar Maniammai College technology for women
Tanjore, Tamil Nadu
Skills
Lead generation
Market analysis
Sales strategy
Good contacts
Team leadership
Microsoft Office
Software skills - selldo and salesforce
Verbal and Written Communication
Salary Details - Current Salary
Rs.5Lacs PA
Father's Name
R Gurunathan
Disclaimer
I solemnly declare that all the cited details are true to my knowledge and honesty.