Gayathiri Ganesan

• Managed full-cycle recruiting process, from sourcing candidates to extending offers.
• Sourced and screened potential candidates for open positions.
• Reviewed resumes, conducted phone screens, and managed candidate pipelines.
• Conducted in-depth interviews with top candidates to assess skills and fit.
• Maintained Applicant Tracking System records of all applicants.
• Collaborated with hiring managers to understand position requirements.
• Organized recruitment activities such as career fairs, campus visits.
• Coordinated background checks on successful candidates prior to offer acceptance.
• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
• Negotiated salary and benefits packages with candidates.
• Provided a positive candidate experience throughout the recruitment process.

Developed job descriptions and postings to attract qualified applicants

• Developed and implemented effective recruitment strategies to source qualified IT professionals.
• Identified, assessed and evaluated potential IT candidates for various roles in the organization.
• Drafted job descriptions for IT positions based on organizational needs and requirements.
• Conducted initial screening of resumes and applications to identify suitable candidates for further evaluation.
• Maintained a database of potential IT candidates by sourcing from online job portals, professional networks and other sources.
• Participated in industry forums and conferences to build relationships with potential employers and candidates.
• Conducted background checks and reference checks as part of the pre-employment process.
• Coordinated and scheduled interviews between candidates and hiring managers, ensuring smooth communication.

• HR professional with experience in Pan India Recruitment, as a part of Vertical Sourcing Team for Lateral Hiring.
• Expertise in recruiting, sourcing profiles, staffing, screening, vendor management, telephone etiquette, talent acquisition, interviewing, executive hiring, and contract recruitment. Good command over job portals and end-to-end recruitment.
• Worked with hiring managers and interview teams to ensure job requirements, expectations, and candidates sourced against appropriate criteria.
• Sourced profiles through networking, employee referrals, and job portals for low-cost hiring.
• Generating Candidate ID for the scheduled candidates and maintaining the database across PAN INDIA on a weekly basis.
• Coordinated interviews for fresher recruitment, walk-in, and campus interview.
• Understanding the business needs and scheduling candidates, referring to the JD.
• Sourcing, Screening, Short-listing, Interviewing Candidates, and Interview Coordination.
• Creating, maintaining, and updating a database for different skill sets.
• Preparing Market Intelligence Reports for the skill set based on experience and location.
• Job postings in Nagari, Monster, LinkedIn, Careesma, Walkins India, and Placements India.
• Documenting feedback for the Interviews across verticals and updating CIDs, which include Footfalls, No shows, Tech rejects, L2 pending, HR pending, and offered candidates for the respective weeks.

• Used a consultative sales approach to understand customer needs and recommend relevant offerings.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Assisted customers by listening closely, finding solutions to problems, and making recommendations based on extensive product knowledge.
• Investigated and resolved customer inquiries and complaints quickly.
• Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating.
• Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings.
• Conducted surveys to identify areas of improvement in customer service processes.

• End to End knowledge in RCM Process Demo Entry, Charge Entry, Claims Submissions, and Payment posting.
• Strong knowledge on claims submissions, which includes both paper claims and electronic claims, A/R follow-ups, appeals, and rejection of claims.
• Accurately identify and enter all required disbursement and invoice details into proprietary claim applications.
• Competency in Medical Billing Paperwork, as per the recommendation of the customer.
• Handling denial claims from insurance company.