GOWDHAMAN R
Chennai
Summary
Dynamic Senior Executive with extensive experience at TVS SCS Global Freight Solutions, excelling in key account management and cost analysis. Proven track record in optimizing supply chain operations and enhancing customer satisfaction through effective problem-solving and strategic vendor coordination. Committed to driving continuous improvement and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Executive
TVS SCS Global Freight Solutions Limited
Chennai
09.2024 - Current
- Act as the single point of contact for key customers, ensuring smooth coordination between customers, transporters, airlines, warehouses, and overseas agents.
- Manage key customer accounts by coordinating end-to-end supply chain activities from pickup to final delivery.
- Coordinated customer pricing and freight rate negotiations with airlines, shipping lines, transporters, and agents to optimize costs.
- Perform pricing and cost analysis to ensure competitive pricing and accurate billing.
- Monitored service levels and delivery timelines, addressing deviations and resolving escalations to maintain customer satisfaction.
- Ensure billing accuracy by validating freight charges, surcharges, and duty-related costs.
- Compiled MIS reports, dashboards, and performance trackers for management review to support informed decision-making.
- Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
Junior Executive
Aparajitha TVS SCS Global Freight Solutions
Chennai
05.2023 - 08.2024
- Supported key customer accounts by tracking shipments, administering data, and generating operational reports to ensure timely deliveries.
- Managed shipment and warehouse data in CW1 system, ensuring accuracy and real-time updates.
- Maintained CSI Tracker, Weekly Dashboard, Pending Action Reports, and C-Bolt Tracker to provide accurate visibility on project status.
- Conducted analysis of costs, pricing, and duty charges, including tracking unbilled shipments to identify discrepancies.
Education
B.E - Mechanical Engineering
Prist University
Thanjavur01-2022
Skills
- Key account management
- Vendor management
- Vendor coordination
- Budget management
- Freight pricing
- Supply chain operations
- Process optimization
- SLA monitoring
- Data analysis
- Problem solving
Certification
Manufacturing Process Technology, NPTEL
Disclaimer
I hereby declare that the above-mentioned particulars are true to the best of my knowledge and belief.
Core Supply Chain Skills
- Key Customer Account Management
- Freight Pricing & Rate Management
- End-to-End Supply Chain Operations
- Transportation & Vendor Coordination
- Cost Analysis & Billing Validation
- MIS Reporting & Dashboard Management
- SLA Monitoring & Customer Support
- Process Optimization & Compliance
Timeline
Senior Executive
TVS SCS Global Freight Solutions Limited
09.2024 - Current
Junior Executive
Aparajitha TVS SCS Global Freight Solutions
05.2023 - 08.2024
B.E - Mechanical Engineering
Prist University