Open To Work
Gulshan Yadav
Ateli
Work Preference
Summary
Results-oriented Operations Manager with 4+ years of experience in streamlining processes and enhancing customer satisfaction. Led implementation of policies that increased efficiency and minimized operational errors. Focused on team leadership and employee development to drive retention, utilizing data-driven strategies to address and resolve operational challenges.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Assistant Manager
DTDC EXPRESS LIMITED
DELHI
07.2022 - Current
- Enhanced middle mile strategy, resulting in faster shipment processing.
- Developed and implemented operational plans and procedures to streamline workflows.
- Identified and addressed weak areas to increase operational efficiency.
- Workforce management and performance evaluations
- Monitored and reviewed operational costs
- Now working as the first mile for pickups, efficiency, and workforce analytics.
- Reports making and data analytics of past vs future predictions
- Created visual representations of data to enhance understanding.
- Worked as the last mile for smooth processing and problem solving.
Management Trainee
GO-MECHANIC
DELHI
04.2022 - 06.2022
- One-day dispatch operation including procurement data, pendency & audit
- Compiled and submitted daily and weekly reports, facilitating team performance review.
- Order tracking and updating
- Created PO and put-away of materials received
- Generate pick list and maintain picking work from pickers
- Conducted training sessions for pickers to improve efficiency, induction and motivation
- Conducted various research projects to identify process improvements. to get speedy process and result.
Education
MBA - Operations Management
Lovely Professional University
Punjab,India06-2022
B.Tech - Computer Science
Lovely Professional University
Punjab, India06-2022
XII - Non-Medical
CBSE R.P.S Sr. Sec. School, Mahendergarh
03-2016
X -
CBSE R.P.S Sr. Sec. School, Mahendergarh
03-2014
Skills
- Workforce analytics
- Data Analysis
- Operations Management
- Supply chain
- Process optimization
- Strategic Planning
- Performance evaluation
- Decision-making
- Problem resolution
- Microsoft Excel
- Team leadership
- Workload Management
- Team Motivation
Certification
- EXCEL COURSE
- EFSET CERTIFICATION
- CILT CERTIFIED
Languages
- English
- Hindi (spoken & written)
- Hindi
- English
Personal Information
Gender: Male
Age
28
Timeline
Assistant Manager
DTDC EXPRESS LIMITED
07.2022 - Current
Management Trainee
GO-MECHANIC
04.2022 - 06.2022
MBA - Operations Management
Lovely Professional University
B.Tech - Computer Science
Lovely Professional University
XII - Non-Medical
CBSE R.P.S Sr. Sec. School, Mahendergarh
X -
CBSE R.P.S Sr. Sec. School, Mahendergarh