Extensive experience in diverse sectors of recovery through hardcore collection for financial institutions.
Proficient in managing settlement issues and executing various legal transactions and repossession services.
Skilled in leading and managing large teams involved in active recovery within the finance sector.
Experienced writer with proficiency in handling computer applications.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Career Objective:
To contribute my expertise and leadership in recovery operations to a company that promotes professional growth and offers challenging and rewarding opportunities. I aim to continuously enhance my knowledge and skills while making significant contributions to the organization's success.
Overview
18
18
years of professional experience
Work History
Area Collection Manager
Mahindra & Mahindra financial services ltd
Tezpur
12.2022 - Current
Oversee collection of X-N Buckets through in-house workforce, manage Commercial Loan, Personal Loans, and CV vertical portfolios across seven branches in NorthEast 1. Integral to STT since December 2022 with specific responsibilities for Repossession.
Territory Collection Manager
Tata Motors Finance Ltd
Tezpur
04.2017 - 03.2021
Successfully organized and supervised a team to collect Debt across the entire Upper Assam Zone, which encompassed 10 districts.
Developed and implemented strategies for repossession and recovery.
Assistant Manager Remedial
Tata Motors Finance Ltd
Tezpur
08.2015 - 03.2017
Led and managed a large team across 5 districts in Upper Assam Zone, overseeing active recovery for all bucket collection and developing Repossession strategies.
Portfolio - Citi Financial
KB Associate
Guwahati
11.2012 - 07.2015
Analyzed trends in collections data and provided feedback accordingly.
Followed up regularly with debtors until full balance is paid off.
Explained collection policies, procedures, and processes clearly to customers.
Relationship Manager
Arcadia(Vishal Care++)
Guwahati
03.2009 - 10.2012
Utilized the daily footfall at Vishal Mega Mart to generate consistent business opportunities.
Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
Prepared and presented detailed reports on client account status and growth opportunities to senior management.
Sales Manager
Reliance Life Insurance
Guwahati
12.2007 - 02.2009
Developed comprehensive financial plans for clients based on their individual needs and goals.
Recruited qualified agents for open positions within the organization's sales department.
Conducted regular training sessions with agents to ensure compliance with insurance regulations.
Insurance Sales Officer
Bajaj Allianz Life Insurance
Guwahati
12.2006 - 02.2007
Collaborated with sales staff to develop marketing strategies targeting potential clients.
Developed and implemented comprehensive insurance plans for individuals.
Assisted customers in selecting appropriate coverage based on individual needs and budget constraints.
Education
Certificate course in Computer Application -
APTECH
Nagaon
01-2004
Bachelor of Science - BSc
GU UNIVERSITY
Guwahati, Assam
07-2006
Some College (No Degree) - HS
AHSEC
Dhing
07-2002
H.S.L.C. -
SEBA
06-1997
P.C. & Hardware -
Micro Media
Nagaon
01-2001
Certificate On ChatGPT And AI Hacks With MS Office
Skill Nation
Online
04-2023
Skills
Debt recovery expertise
Teamwork and Collaboration
Problem-solving abilities
Expertise in repossession
Database Maintenance
Additional Information
East 1based out at
entrusting me with the responsibility of Repossession.
Languages
Assamese
First Language
English
Beginner
A1
Hindi
Beginner
A1
Bengali
Beginner
A1
References
References available upon request.
Timeline
Area Collection Manager
Mahindra & Mahindra financial services ltd
12.2022 - Current
Territory Collection Manager
Tata Motors Finance Ltd
04.2017 - 03.2021
Assistant Manager Remedial
Tata Motors Finance Ltd
08.2015 - 03.2017
Portfolio - Citi Financial
KB Associate
11.2012 - 07.2015
Relationship Manager
Arcadia(Vishal Care++)
03.2009 - 10.2012
Sales Manager
Reliance Life Insurance
12.2007 - 02.2009
Insurance Sales Officer
Bajaj Allianz Life Insurance
12.2006 - 02.2007
Certificate course in Computer Application -
APTECH
Bachelor of Science - BSc
GU UNIVERSITY
Some College (No Degree) - HS
AHSEC
H.S.L.C. -
SEBA
P.C. & Hardware -
Micro Media
Certificate On ChatGPT And AI Hacks With MS Office
Assistant Vice President - Business Operations at Mahindra & Mahindra Financial Services LimitedAssistant Vice President - Business Operations at Mahindra & Mahindra Financial Services Limited