SMITA DUTTA
Marketing Manager
Durgapur,WB
Summary
Dynamic Area Collection Manager with a proven track record at Aastha Marriage Bureau, specializing in debt recovery and credit risk assessment. Successfully reduced delinquency rates through strategic team management and tailored customer solutions. Adept at portfolio management, combining analytical skills with strong leadership to drive performance improvements.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Area Collection Manager
Aastha Marriage Bureau
01.2009 - Current
- Established goals for the team based on historical data analysis, driving continuous improvement in overall performance metrics.
- Managed a diverse team of collectors for optimal performance and increased success rates.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all collection activities.
- Reduced delinquency rates by proactively addressing customer payment issues and providing tailored solutions.
Junior Accountant
Tripti Air Conditioner
01.2008 - 10.2008
- Prepared journal entries and entered into system using [Software].
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
Education
Bachelor of Arts -
Govt. College, Durgapur
Durgapur, India 04.2001 -
Skills
Debt recovery expertise
Timeline
Area Collection Manager
Aastha Marriage Bureau
01.2009 - Current
Junior Accountant
Tripti Air Conditioner
01.2008 - 10.2008
Bachelor of Arts -
Govt. College, Durgapur
04.2001 -